Plumbing Service Technician

The Plumbing Service Technician will be crucial in diagnosing, repairing, and maintaining plumbing systems while ensuring customer satisfaction through effective communication and sales performance. This position demands technical expertise, strong interpersonal skills, and the ability to work independently and as part of a team.

$5000.00 Sign on Bonus for qualified experience.

Key Responsibilities

• Problem Analysis: Identify plumbing issues and determine the necessary tools and materials for repair.
• Cost Estimation: Prepare written estimates of work costs for customers.
• Installation and Repair: Cut, assemble, and install pipes and tubes, considering the existing infrastructure.
• Tool Usage: Utilize a variety of plumbing tools and equipment effectively.
• Troubleshooting: Locate and repair pipe and pipeline systems using various methods.
• Leak Diagnosis: Identify and repair leaks from unknown sources.
• Drain Cleaning: Perform thorough drain cleaning tasks.
• Code Adherence: Understand and follow building codes for optimal work procedures.
• Documentation: Complete all necessary forms, reports, logs, and records detailing services performed and recommendations made.
• Safety and Compliance: Adhere to safety policies, established procedures, and quality standards.
• Sales Goals: Meet sales goals and metrics through effective customer interaction and service.

Qualifications and Requirements

• Minimum of 2 years of residential plumbing experience.
• Solid understanding of plumbing concepts, water distribution, and disposal systems.
• Ability to follow oral and written directions.
• Strong communication and customer service skills.
• Friendly, approachable, and capable of promoting a positive company image.
• Team-oriented with a willingness to support all areas of the business.
• Analytical, focused on quality, and results-driven.
• Physically capable of handling workload requirements.
• Clean driving record and valid driver's license.
• Successful completion of pre-employment screenings and physical examinations.

Benefits:

• Competitive pay and great work environment
• Comprehensive benefits - Medical, Dental, Vision insurance
• 401K retirement plan with partial company match
• Company cellphone and pad
• Life insurance coverage
• Paid vacation and holidays
• Company vehicle provided for various roles
• Tools provided
• Company events

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#ASI