Clinical Trials Management System CTMS Research Analyst

Primary City/State:

Gilbert, Arizona

Department Name:

Business Systems & Ops-Rsrch

Work Shift:

Day

Job Category:

Research

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

As a Clinical Trials Management System (CTMS) Specialist, you will support the Oncology, Alzheimer's, Orthopedic, and University of Arizona's Research initiatives. In this role, you'll be responsible for reading and understanding clinical trial protocols, budgets, and related documentation while building research studies within our Clinical Trials Management System for use by clinical staff and financial teams.

This is an excellent opportunity for new graduates or professionals new to research who meet our minimum qualifications and are eager to grow in the clinical research field. As an integral part of our research organization, you'll interact with every aspect of research operations, providing unique exposure to diverse specialties and career pathways. Whether you're looking to advance within the CTMS team or explore other areas of our research organization, this role offers the foundation and connections to help you discover and pursue your professional interests in clinical research.

Schedule: 8am-5pm Mon-Fri (This position offers a flexible hybrid work model allowing you to collaborate with your manager to determine the optimal balance of remote and on-site days that works best for you and the team).

Banner Alzheimer's Institute (BAI) was established in 2006 as Banner Health's first Center of Excellence. Banner Sun Health Research Institute (BSHRI) was founded in 1986. Our team is uniquely, passionately, and strategically committed to ending Alzheimer's disease and other neurodegenerative disorders without losing another generation, advancing oncology research to improve cancer prevention and treatment outcomes, and providing an unparalleled model of care for families facing these devastating diseases. Banner Research is committed to improving people's lives through comprehensive patient care and advances that capitalize on the best biomedical research. We intend to make a transformational difference in Alzheimer's disease, other neurodegenerative disorders, and oncology research and care.

POSITION SUMMARY

This position is responsible for providing high-quality calendar builds, accurate financial entry services (service deliverables) for site clients who utilize a Clinical Trial Management System (CTMS) for clinical research financial oversight and patient enrollment management. CTMS Team services are culminated by the CTMS service deliverables, triggering the start date for site study activation. As such, timely and accurate CTMS service deliverables are imperative to meet the increasing demands on research sites to decrease study activation timelines, which directly affects site funding.

CORE FUNCTIONS

1. Provide expert level study calendar builds and financial entry. Read, analyze, and interpret clinical trial protocols, PCAs, Budgets, and other relevant study documents to develop a comprehensive CTMS mapping plan.

2. Collaborate with internal Banner Research teams and site client to ensure billing determinations, sponsor budget, and clinical trial agreement are congruent with the clinical trial protocol and site client requirements prior to building calendar or entering financials in the CTMS platform.

3. Translate protocol requirements into structured calendars that support budgeting and configure protocol milestones and workflow triggers to align with operational timelines.

4. Partner with clinical operations, pre-awards, and regulatory to ensure study updates and amendments meet downstream needs.

5. Manage site clients with exceptional customer service through industry expertise, guidance, and frequent communications.

6. Review and perform QA process for study builds from team members and document reviews with new team members for study build accuracy.

7. Collaborate with study teams to validate visit calendars and study procedures.

8. Answer questions regarding study builds and provide timely resolution or escalation.

9. Perform other duties as assigned by supervisor, including those that are, on occasion, unrelated to the position described here.

MINIMUM QUALIFICATIONS

Associate’s degree in Information Technology or a health care related field, or equivalent knowledge and experience in a healthcare setting.

Two years of previous research or health care experience. Knowledge of regulatory affairs and current issues concerning the conduct of clinical research and health care operations. Knowledge of medical terminology and the ability to interpret laboratory reports and understand disease processes and testing with an understanding of disease staging and status. Effective interpersonal skills with the ability to provide effective customer service.

Must be proficient with common office software including web based and ability to conduct computer-based literature searches.

PREFERRED QUALIFICATIONS

Previous pertinent experience working in a clinical research setting. SoCRA (Society of Clinical Research Associates) or ACRP (Association of Clinical Research Professionals) certification preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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