Technical Writer

About Unframe

Unframe is reinventing enterprise software for the AI era. We enable large organizations to deploy secure, production-grade AI solutions across dozens of use cases, quickly and at scale. Our platform allows enterprises to become AI-native without the heavy lift of traditional software development. We work on-site at our TLV offices.

We operate at high velocity. Our solutions continuously evolve. We build for enterprise scale from day one.

About the Role

This is a foundational hire.

As Unframe’s first Technical Writer, you will define how documentation works across the company. You will build the structure, standards, and AI-powered workflows that allow dozens of evolving enterprise AI solutions to scale clearly and consistently.

This role combines strategic ownership with hands-on execution. You will design and own a documentation engine while producing high-quality, client-facing materials that directly impact customer adoption, implementation speed, and our ability to scale across industries and use cases. All documentation and client-facing materials are produced in English.

Responsibilities

• Define and implement Unframe’s documentation strategy, architecture, and governance.
• Build scalable documentation frameworks to support multiple evolving AI solutions and product variations.
• Establish and drive cross-functional documentation processes across Product, Engineering, Solutions, and Customer teams.
• Create clear, accurate, and enterprise-ready client-facing materials including solution overviews, technical documentation, integration guides, implementation playbooks, and release notes.
• Write and maintain product microcopy and in-platform guidance where needed to improve clarity and usability.
• Translate complex AI systems, APIs, and integrations into structured, accessible content.Design and implement AI-assisted documentation workflows to improve speed, consistency, and maintainability.
• Create visual documentation assets including diagrams, architecture flows, and annotated screenshots.Ensure documentation remains accurate, versioned, and aligned with ongoing product releases.
• Manage multiple parallel documentation initiatives in a fast-moving environment.

Requirements

• Native English speakers or native-level written and verbal fluency in English is required.
• 3+ years of experience in technical writing, developer documentation, or solutions documentation within SaaS or enterprise environments.
• Experience building or significantly shaping a documentation function, not just contributing to one.
• Strong understanding of APIs, integrations, system architecture, and enterprise software environments.
• Demonstrated experience leveraging AI tools to augment or automate documentation workflows.
• Experience producing client-facing technical materials for enterprise audiences.
• Proven ability to manage multiple projects and shifting priorities in a fast-paced environment.
• High ownership mindset with the ability to operate independently.
• Exceptional writing skills with strong attention to clarity, structure, and precision.

Nice to Have

• Experience in AI or ML platforms.
• Background in engineering, computer science, or solutions architecture.
• Experience working with modular, customizable, or multi-solution platforms.
• Familiarity with documentation platforms such as Confluence, Notion, or documentation-as-code methodologies.
• Experience collaborating with design tools such as Figma.

Impact

As Unframe scales, clarity becomes a competitive advantage. This role is critical to turning rapid AI innovation into structured, enterprise-ready communication that supports growth across dozens of evolving solutions.

If you are excited about building systems, working at the frontier of enterprise AI, and transforming complexity into clarity at scale, we would love to speak with you.