Technical Specialist

Nashville, Tennessee

Job Description

The Technical Specialist provides advanced document processing services and general support, creating a variety of documents and materials using advanced knowledge of Microsoft Office Suite products and other firm supported software.  The hours for this position are Monday – Friday, 3:00am – 12:00pm CT.

KEY RESPONSIBILITIES

• Using word processing software and other technical applications to input, edit, format and spell-check documents.

• Using more advanced features of software applications.

• Assisting with more difficult and complex production assignments.

• Training and mentoring of document production specialists.

• Performing scanning, clean-up and formatting of images for more advanced level projects; proofreading.

• Responding to inquiries regarding status of projects; answering routine and complex questions regarding basic applications and department procedures.

• Assisting the IT department in answering routine and complex document processing questions as received through the help desk.

REQUIRED EDUCATION, KNOWLEDGE & EXPERIENCE

• A minimum of 3-5 years’ experience working with and creating documents in a document production center or similar environment. 

• Legal background experience is a plus. 

• Certified as a Microsoft Certified Application Specialist (MCAS) with advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

 

REQUIRED SKILLS AND ABILITIES

• Proficiency with several of the following applications:  ODSM Transcribing Software, DocXtools Expert, OmniPage 14, DealProof, document production tracking software programs, ServiceNow, Adobe, Best Authority, and Litera ChangePro and other Litera products.

• Experience processing pleading documents, including generating Tables of Authorities, is a plus.

• Accurate and proficient typing skills (minimum of 75 words per minute preferred).

• Ability to produce accurate work product with minimum revision.

• Excellent proofreading skills and technical aptitude and willingness to learn new applications. 

• Ability to follow directions, work under pressure and use good judgment to perform tasks under limited supervision.

• Ability to analyze tasks to organize, prioritize and handle multiple projects.

• Ability to function in a high production environment.

• Strong customer service and communication skills and flexibility to handle any tasks that are needed.

• Maintain a flexible work schedule and work overtime as needed.

PHYSICAL REQUIREMENTS

• Ability to sit and stand for extended periods.

• Ability to lift up to 25 pounds.

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.