About the role
The position is located in Netanya, a hybrid model
At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?
We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for JFrog customers.
Besides a wild ride and a lot of learning, we’ll leap your career forward!
As a Developer Support Engineer at JFrog you will...
- Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
- Develop scripts in Bash, Python, Groovy for debugging and automating
- Set up JFrog applications and 3rd party products in various development environments
- Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
- Reproduce customer scenarios and fill relevant bugs/features
- Maintaining and improving a knowledge base of known issues and solutions
- Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
- Ability to work in flexible hours and weekends while needed
To be a Developer Support Engineer at JFrog you need…
- BSc or equivalent in Computer Science, Computer Engineering, or a related technical field.
- 2+ years of hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE).
- Proven ability to manage complex, escalated cases, involving multiple architectures across multiple platforms.
- Deep proven experience in Linux (e.g System Administration, Bash scripting, file systems) - Must
- Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading).
- Ability to read and debug code in Java or another compiled language
- Excellent spoken and written English.
Advantages
- Knowledge/experience with: Databases (SQL), LDAP, NGINX, Apache Tomcat.
- Familiarity with the modern DevOps stack and lifecycle, including experience with CI/CD tools (Jenkins, GitHub Actions), Containerization (Docker, Kubernetes), Cloud Infrastructure (AWS/Azure), and IaC (Terraform).
- Graduates of advanced DevOps certification programs
Aplyr's read
JFrog is a leading software company that empowers DevOps teams with tools for automating software releases. Ideal for those passionate about streamlining development processes.
What's promising
- •JFrog's platform significantly enhances DevOps efficiency by automating software release processes.
- •The company is at the forefront of AI integration in software security.
- •JFrog offers diverse roles, from AI security to product management, reflecting growth and innovation.
What to watch
- •Competition in the DevOps tools market is intense, with many strong players.
- •Rapid technological changes require constant adaptation, posing challenges for employees.
- •The company's global presence demands flexibility in work hours and travel.
Why JFrog
- •JFrog's focus on software binaries and artifacts management sets it apart in the DevOps space.
- •Their AI-native security solutions are pioneering in the industry.
- •The company's comprehensive platform supports both development and operations teams effectively.
Aplyr’s read is generated by AI from public sources. Was it useful?
About JFrog
JFrog is a software company that provides a platform for managing and distributing software binaries and artifacts. Their solutions enable DevOps teams to automate and streamline the software release process, enhancing productivity and collaboration across development and operations.
