Senior Manager, Paid Media (Client Experience)

Spring & Bond, a part of Real Chemistry,  is a digital media agency and consultancy helping pharmaceutical and medical device manufacturers build robust, omnichannel-enabled media executions for both HCP and consumer audiences. Our focus is on client empowerment through services like customer journey planning, media strategy & activation, technology evaluation, in-house capability development, and training.

The Senior Manager, Paid Media plays a lead role on strategy development and manages staff and workflow to deliver flawless work while mentoring junior team members to provide ongoing feedback and teaching opportunities.  This individual continually evaluates and improves upon media processes and opportunities, has strong client relationship skills, and has demonstrated emerging internal and external (agency partner) collaboration skills. Generally, Media Supervisor have 4-6 years of experience.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs.

Responsibilities

• Manage Media Planner and Senior Media Planner workflow and deadlines to ensure seamless deliverables 
• Craft insights and recommendations for monthly and quarterly (QBR) reporting
• Proactively identify opportunities to test partners and tactics and bring these ideas to the client 
• Own RFP process, rank proposals, and  contribute to vendor negotiations
• Manage the day-to-day implementation and optimization of campaign activities
• Presents media tactical slides and reporting slides 
• Manage campaign authorizations, budgets, and vendor reconciliation process
• Action website tagging/measurement tasks with technology/adops

Skills

• Experience filtering and segmenting data to obtain insights at the right level of detail
• Firm understanding of pharma regulations and compliance applications to media campaigns  
• Strong presentation skills
• Deep cross-channel media landscape understanding
• Ability to thrive while juggling multiple projects and priorities simultaneously
• Willingness to mentor and train 
• Showcases initiative to help on projects outside day to day responsibilities 
• Strong time management 
• Proven ability to accommodate evolving responsibilities and last-minute changes

Qualifications

• A bachelor’s degree or equivalent work experience
• 4+ years of experience in client-facing roles within media
• Pharmaceutical industry experience strongly preferred
• Experience with Mediaocean is a plus
• Strong analytical and creative problem-solving skills
• Strong attention to detail
• Professional verbal and written communication skills
• Positive attitude and team player
• Desire to continually learn and improve
• Ability to self-manage under deadlines
• Advanced proficiency with Excel, PowerPoint, and Google Slides
• Willingness to work traditional and non-traditional office hours as needed

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