Account Manager (W&B)
Confirmed live in the last 24 hours
Weights & Biases
Compensation
$95,000 - $130,000/year
Job Description
What You’ll Do:
The Account Manager owns the commercial and relationship aspects of the post-sales journey across a portfolio of Digital Native and select Enterprise customers. You will drive renewals, identify and close upsell and cross-sell opportunities, and ensure customers achieve measurable adoption outcomes with Weights & Biases (W&B). You’ll partner closely with Field Engineering (FE)—who leads technical success—while you lead the commercial motions including renewal execution, usage-to-value alignment, growth pipeline creation, and multi-threaded stakeholder engagement.
About the role:
You will own renewals and lead commercial execution across your assigned accounts, including identifying and closing upsell and cross-sell opportunities. You will partner closely with Field Engineering (FE) while running the commercial motions: renewal execution, usage-to-value alignment, growth pipeline creation, and multi-threaded stakeholder engagement. You will maintain detailed account plans (account maps, whitespace, usage trends, risks, and growth opportunities) and maintain weekly forecasting accuracy and CRM hygiene across renewals and growth motions. This role requires comfort engaging highly technical personas (ML engineers, researchers, PhDs) and operating with autonomy in a rapidly evolving AI ecosystem; it is not a playbook-driven role.
- Own renewals, upsells, and cross-sells across your assigned accounts.
- Build and maintain