Demand Planner (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

In the context of “giving users easy access to anything in their city”, Q-commerce (Quick Commerce) is the business unit that aims to provide immediacy to all product needs that a user might have, from delivering a video game to sending a gift... to filling up their fridge. We do that through 3 verticals: Groceries with Partners, Groceries with our own Micro Fulfillment Centers (MFCs), and Retail Shops.

As part of the MFCs Vertical team, the Demand Planner is a crucial position in our structure: accurately forecasting future product needs and strategically placing purchase orders with vendors is key to effectively replenishing our stores, meeting customer needs while minimizing food waste. 

THE JOURNEY

• Improve forecast accuracy by utilizing historical sales data to adjust demand forecasts for promotions, seasonal variations, special events and new products, among others.
• Work closely with category management, marketing and operations teams to gather relevant information for aligning demand forecasts with supply chain capabilities.
• Maintain and adjust purchasing tool parameters (safety stocks, bank holidays,…) to ensure inventory optimization.
• Be responsible for the supply planning and replenishment of our MFCs, by creating purchase orders and monitoring supplier delivery
• Enhance performance of suppliers (fill rates, no shows, delays, incidents) by facilitating communication, addressing concerns and working collaboratively with them to establish improvement plans.
• Monitor and report Supply Chain Key Performance Indicators (KPIs) of your country.
• Analyze and interpret data (availability, inventory levels, turnover, shrinkage, fill rates…)  to identify trends, potential risks and opportunities for improvement.
• Drive action plans to achieve operational excellence in the supply chain by optimizing processes, reducing costs, improving efficiency and enhancing overall performance.

WHAT YOU WILL BRING TO THE RIDE

• Bachelor's degree in Engineering, Business, Finance or a Supply Chain / Operations discipline.
• Two years of relevant experience in Supply Chain, preferably focused on Demand or Supply Planning
• Must possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done.
• Ability to analyze and interpret data and use critical thinking skills on a regular basis is key.
• Proficiency in Google Applications. 
• Spanish and English is mandatory.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not posses