Assistant Manager, Business Technology Analyst

Redwood Credit Union is seeking a Business Technology Analyst Assistant Manager, who will manage, plan, coordinate, and implement IT projects to fulfill credit union’s business needs. Provide business systems analysis and support to the organization’s lines of business. Assist in developing and accomplishing strategies with adherence to project budget. Participation in Software Development Lifecycle with Application and Data Development. Responsible for Agile Transformation and Education.

 

o Establish shared vision, plans, requirements, expectations, deliverables, and statuses. Communicate effectively throughout the lifecycle of a project or issue with business partners, staff, peers, stakeholders, and executive leadership.
o Analyze and evaluate the roadmaps, risk, benefits, features, and functionality of 3rd party and internal products, developing detailed strategies for meeting company goals through technology systems.
o Understand, manage, and prioritize complex projects and issues.
o Direct team members to achieve corporate and departmental goals by providing guidance around effort estimation, user story creation and breakdown of requirements using Agile methodologies; and by providing guidance around process improvement using lean methodologies.
o Supervise staff: goals, training, resources, support, schedules, feedback, accountability, and rewards. Promote team member contributions and job satisfaction by providing development opportunities, a cooperative working environment, and strengthening working relationships.

o Analyze existing business systems to ensure proper maintenance standards are followed.
o Act as product manager for internally developed systems.
o Improve new and existing business processes by implementing new tools, upgrading existing tools, and introducing automation.
o Provide exceptional service to all Members, volunteers, internal team members and service providers.
o Educate staff around analysis of systems requirements with relation to business objectives and assure that systems perform optimally and fulfill all requirements.

o Evaluate new technologies relating to business analysis and project management.
o Draft technology plans and requirements for business needs.
o Respond to audit items and remediate outstanding concerns.
o Keep up to date on Agile practices and methodologies.

 

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

 

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.