About the role
Job Title
Customer Relationship ExecutiveJob Description Summary
Job Description
Job Description
Position Title:
Customer Relationship Executive Reports To : Property Manager Location : VR Nagpur Role Description: Co-ordinating and Support Role towards efficient and accurate manner Key Responsibilities
• Provide first level contact and convey queries to the respective for resolutions
• Properly escalate unresolved queries to the next level for support
• Track, route and redirect problems to correct resources
• Update customer data and produce activity reports
• Follow up with customers, provide feedback and see problems through to resolution
• Utilize excellent customer service skills and exceed customers’ expectations
• Ensure proper recording, documentation and closure
• Recommended procedure modifications or improvements
• Preserve and grow your knowledge of help desk procedures, products and services Qualifications & Key Traits
• Bachelor Degree with proven experience as Guest Relation Executive or equivalent position
• Min experience 3 Yrs.
• Proven working experience in client support process
• Proficiency in English, Hindi
• Working knowledge of help desk software, databases and remote control
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
INCO: “Cushman & Wakefield”
Aplyr's read
Cushman & Wakefield is a powerhouse in commercial real estate services, attracting professionals skilled in property management, leasing, and investment management globally.
What's promising
- •Cushman & Wakefield has a strong global presence, enhancing career opportunities across various regions.
- •The company offers diverse roles, from engineering to finance, catering to a wide range of professional interests.
- •Recent hires indicate a focus on both traditional real estate roles and emerging fields like automation and robotics.
What to watch
- •The real estate market's volatility can impact job stability and growth prospects.
- •Limited public information about employee satisfaction and work-life balance.
- •Global operations may require flexibility in working hours and travel.
Why Cushman & Wakefield
- •Cushman & Wakefield's emphasis on both traditional and innovative roles sets it apart in the real estate sector.
- •The company provides opportunities in niche areas like facilities automation and mechatronics.
- •Its presence in major markets offers exposure to high-profile projects and clients.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Cushman & Wakefield
Cushman & Wakefield is a global leader in commercial real estate services, providing a range of services including property management, leasing, and investment management.
