Client Support Administrator
Confirmed live in the last 24 hours
Apex Group
Job Description
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Key Responsibilities
1. Administrative & Document Management
- Manage daily dispatch, courier arrangements, and notary documents, maintaining accurate logs and tracking updates.
- Coordinate internal document circulation and arrange execution.
- Scan, print, and maintain client information and documents on internal systems.
- Retrieve, distribute, and archive physical and electronic files, including live files and originals.
- Schedule and coordinate meetings, including logistics and documentation.
2. Statutory Compliance & Regulatory Filings
- Prepare statutory returns on MNS (Mauritius Network Services).
- Assist with submission and retrieval of information from external platforms where applicable.
- Extract reports to ensure compliance.
3. Banking & Financial Administration
- Update and maintain bank details accurately.
- Maintain and regularly update client lists.
- Handle bank statements and advice with confidentiality and precision.
- Assist teams with payment approval downloads and transfer instruction logging.
4. Corporate Secretarial Support
- Support the team on routine corporate secretarial tasks.
- Ensure updated client information is reflected on internal databases.
- Assist with certification, notarization, apostille processes, and manage follow-ups for executed documents.
- Organize and maintain director KYC documents.
5. Client & Team Support
- Provide day-to-day operational support to client services teams, including data compilation and deadline monitoring.
- Prepare disbursement forms and coordinate communication with authorities, auditors, banks, and third parties.
Skills & Experience Summary
- 1–2 years’ experience i administration (Global Business sector advantageous).
- Higher School Certificate (HSC) or equivalent diploma from a recognized institution.
- Proficiency in MS Office Suite.
- Strong organizational, multitasking, and time management skills.
- Excellent written and verbal communication abilities.
- High attention to detail, confidentiality, and client-service orientation.
- Adaptable, quick learner, able to work under pressure, and collaborative team player.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
