Communications Lead (internal communications)

The Communications Lead plays a critical role in ensuring employees are informed, engaged, and connected—especially as the organization evolves through new processes, technologies, and cultural initiatives. This role serves as a central communications owner across enterprise messaging, divisional initiatives, and site engagement; translating complex information into clear, actionable communications that drive understanding, adoption, and a strong sense of belonging.

This position offers a hybrid work flexibility based in Mahwah, NJ, with 2-3 days in office required.

1. Enterprise & Strategic Communications

• Own and execute employee communications strategy across channels (newsletter, intranet, email)

• Lead organizational announcements and ensure alignment with business priorities

• Translate complex initiatives into clear, employee-friendly messaging

• Serve as Connect owner and Marketo super user

• Establish and uphold communication standards, processes, and approvals

2. Site Communications & Culture (Mahwah)

• Act as the primary owner of Mahwah site communications

• Drive awareness and communication for site initiatives and events, including:

  • Take Your Kid to Work Day (TYKTOWD)

  • Employee Appreciation events

  • Site milestones and community moments

• Reinforce site culture, engagement, and employee connection

• Manage site communication channels (e.g., monitors, emails)

3. Employee Engagement & Experience

• Own employee newsletter strategy, execution, and performance (global and site-specific)

• Support employee initiatives such as pulse surveys and engagement programs through communication plans and engaging communications

• Coordinate communication plans for internal events, meetings, and activations

• Ensure employees feel informed, included, and equipped – monitor through surveys

What Success Looks Like

• Employees clearly understand organizational priorities, changes, and expectations

• High engagement across communication channels and site initiatives including, consistently reporting on metrics

• Strong participation in inclusion programs and events

• Effective adoption of new technologies and processes

• Trusted, consistent communication ownership across enterprise, site, and other initiative.

Required

• Bachelor's degree required
• 4+ years of work experience 
• 2+ years of experience supporting communications, marketing, public relations, and employee engagement
• Experience managing internal communication channels, including newsletters, email communications, or, intranet platforms.

Preferred

• Experience with email marketing, content management, or communication management platforms.
• Experience developing communication plans and reporting communication performance metrics.
• Experience supporting site-wide events, employee programs, or workplace culture initiatives.