About the role

SUMMARY

Deliver expert consultation and outstanding service to Employee Benefits clientele. Responsible for helping clients navigate their benefit needs with short- and long-term solutions through planning, evaluating, implementing and managing employee benefits.

ESSENTIAL FUNCTIONS

Provide day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility
Lead the renewal and marketing process, including preparing and distributing RFP packets
Analyze and view proposals; provide recommendations to the Sales/Consulting team
Work with Consultant in the preparation of new and renewal service contracts
Verify receipt of final client contract from carrier/TPA/vendor; review final contract to ensure reflection of negotiated terms
and accuracy of data
Coordinate plan design changes, contract changes and carrier changes
Review and maintain executed client contracts, plan documents, SPDs, Business Associate Agreements and amendments
Develop and maintain productive relationships with key personnel at TPAs, carriers and vendors; service as primary internal
contact for service needs
Work with Health Risk Management team in the analysis of claims data and development of additional value-add reporting
Ensure information in Benefit Point is up-to-date and accurate

TECHNICAL FUNCTIONS

Highly proficient in the use of Microsoft Office products (Excel, Word, Outlook, PowerPoint)
Familiar with the use of an Agency Management System and Document Management System

REQUIRED EXPERIENCE

Preferred minimum of 5+ years of experience with client-facing customer service and/or marketing with an in-depth knowledge of the insurance brokerage business; preferably with self-funded benefit plans, medical stop loss and ancillary coverages
Demonstrated skills: problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, follow through and ability to work independently
Excellent verbal and written communication skills; professional presentation skills

REQUIRED EDUCATION/CERTIFICATION

Bachelor’s Degree preferred
Life & Health License

Skills & Tags

go ai data product design marketing sales

Aplyr's read

The MJ Companies is a multifaceted firm in real estate and construction, attracting professionals in management, health, and marketing roles.
Synthesized from recent postings & public sources

What's promising

•The MJ Companies offers diverse career paths across real estate, construction, and management services.
•Recent hiring trends show strong growth in health and benefits roles.
•The company emphasizes digital marketing, indicating a forward-thinking approach.

What to watch

•High turnover in Director Population Health roles may indicate internal challenges.
•Limited public information about company culture and employee satisfaction.
•Potentially high workload in diverse sectors could lead to role overlap.

Why The MJ Companies

•Specialization in both real estate and construction sets it apart from single-focus firms.
•Strong focus on health and benefits consulting suggests niche expertise.
•Integration of digital marketing in traditional sectors indicates innovative strategies.

Aplyr’s read is generated by AI from public sources. Was it useful?