People Operations Coordinator (Contractor)

The Opportunity

We are seeking a highly organized and proactive People Operations Coordinator to support our team during a period of rapid growth and system transitions. This is a contract to permanent role. This role will play a critical part in ensuring data integrity, streamlining onboarding processes, maintaining employee documentation, and supporting day-to-day People Operations tasks and projects.

The ideal candidate is detail-oriented, responsive, and comfortable working in a dynamic, fast-paced environment. This is a hybrid role based out of our Cupertino office. However, you must have the willingness to travel to our other Bay Area offices in San Francisco and Berkeley as needed and participate in meetings across various time zones.

Key Responsibilities

HR Systems & Data Management

• Support data migration and cleanup efforts from Rippling to Workday in preparation for system launch.
• Collaborate with the People team to ensure accurate and timely data entry and maintenance.
• Help with projects such as:
  
  • Employee document download and archiving
  • Data review and reconciliation
  • Additional ad hoc data cleanup initiatives

Employee Documentation & Compliance

• Assist in managing employee files: create new files and upload key documents (resumes, offer letters, PIIAs, job descriptions).
• Support remote I-9 completion and verification process.
• Review background checks (criminal, employment, education, discrepancies, etc.).
• Draft and send People Action Notice letters (e.g., changes in role, manager, title, department, or location).
• Assist with benefits questions from employees

Operational Support

• Manage and respond to Jira tickets, ensuring timely follow-up and escalation where needed.
• Monitor and respond to inquiries in the People Ops Slack channel.
• Track and send reminders for required compliance trainings (e.g., Navex).
• Run and manage the bi-weekly onboarding report to support training compliance.
• Provide backup coverage during team member PTO or absences.

Onboarding & New Hire Support

• Assist with new hire onboarding processes, including:
  
  • New Hire Orientation
  • Sales Bootcamp (Flight School)
  • Training reminders and scheduling

General Project & Administrative Support

• Provide support on various People Operations projects and initiatives as needed.

Qualifications

• 3-5 years prior experience in People/HR Operations or a related administrative role preferred.
• Familiarity with HR systems such as Rippling and Workday is a strong plus.
• Excellent organizational skills and exceptional attention to detail.
• Strong written and verbal communication s