About the role
The SAP COE Quote to Cash (Q2C) 3PL Expert is responsible for ensuring stable, efficient, and compliant end-to-end logistics processes within the Quote to Cash lifecycle by providing Application Management Services (AMS) support for third-party logistics (3PL) operations. The role contributes to business continuity, revenue accuracy, and customer satisfaction by resolving complex logistics, supporting integrations, and driving continuous process improvements.
1) Main tasks:
Provide L2/L3 Application Management Services (AMS) support for end-to-end Quote to Cash logistics processes involving 3PL operations. Handle incident, problem, and change management for Q2C-logistics-related issues, ensuring adherence to SLAs and KPIs. Support and monitor integrations with third-party logistics providers, including shipment execution, freight billing, proof of delivery, and carrier settlement processes. Perform root cause analysis for recurring logistics, interface, and implement permanent corrective solutions. Support month-end and period-end activities and issue resolution. Execute minor enhancements, configuration changes, and continuous improvement initiatives within the AMS scope. Manage logistics-related master data and transactional data impacting Q2C flows.
2) Secondary Tasks:
Tasks regularly performed in support of primary responsibilities:
- Coordinate closely with cross-functional internal teams such as Order Management, Finance, Warehouse, Transportation, and IT.
- Collaborate with external 3PL partners to ensure smooth operational execution and timely issue resolution.
- Prepare, maintain, and update operational documentation, SOPs, and knowledge articles related to Q2C logistics support..
3) Miscellaneous tasks:
- Support project-related activities and global rollouts related to logistics or Q2C process enhancements.
- Provide subject matter expertise during audits, system upgrades, or transformation initiatives.
Aplyr's read
Fresenius Medical Care excels in renal healthcare, providing specialized dialysis products and services. It attracts professionals dedicated to enhancing patient care and healthcare technology.
What's promising
- •Leader in dialysis products, ensuring high-quality care for chronic kidney failure patients.
- •Global presence offers diverse career opportunities across healthcare and technology sectors.
- •Strong focus on innovation in renal healthcare solutions and patient care services.
What to watch
- •Highly specialized industry may limit career growth for non-healthcare roles.
- •Regulatory challenges in healthcare can impact operational flexibility.
- •Dependence on healthcare reimbursement policies poses financial risks.
Why Fresenius Medical Care
- •Largest provider of integrated dialysis services globally, setting industry standards.
- •Combines product manufacturing with patient care, offering comprehensive renal solutions.
- •Innovative in healthcare technology, enhancing patient outcomes and operational efficiency.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Fresenius Medical Care
Fresenius Medical Care is a global leader in providing products and services for individuals with renal diseases. The company specializes in dialysis products and services, offering comprehensive care for patients with chronic kidney failure.
