About the role

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

***Preferred location: Charleston, SC, but open to candidates who reside in Virginia, Washington DC or Maryland ***

The Senior Solutions Engineer (SE) is a technical role that is part of a highly technical sales team, which supports sales and promotes customer satisfaction. Primarily providing pre-sales technical support for the implementation of products/applications/solutions. This includes presentations, product demonstrations, assessment of potential application of F5 solutions, and the development of account plans.

Primary Responsibilities:

Act as a trusted advisor providing technical expertise through Sales presentations, Solution designs, Solution demonstrations, and Proof of Concepts

Provide solution designs and systems engineering configurations

Develop and Maintain a high level of technical knowledge of F5 product set, the relevant industry, and Sales aptitude

Design differentiating solutions and articulate technical and business value of F5 Solutions against competitors.

Design technical solutions that can solve customer business problems or create a new service offering

Participate in the development and support of content (presentations, WP’s, use cases…) for customers and partners

Maintain knowledge of competitive landscape and share with peer group

Foster a collaborative, team-based environment, sharing best practices and success and building lasting relationships

Effectively negotiate and pursue conflict resolution

Own or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customer

Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

Perform other related duties as assigned

Customer support activities include:

Can articulate the F5 Sales Strategy, Messaging, and positioning F5 value proposition for customer business objectives

Develop and maintain trusted advisor relationships with customer technology staff and management

Consistently provide world-class customer service during pre-sales and post-sales activities

Can deliver sales pitch/whiteboards at CxO level through to detailed technical staff

Actively use Salesforce.com for each opportunity and named account

Partner with the sales team to develop and manage Technical Account Plans and/or Territory Account Plans

Understand and effectively utilize F5 organizational resources

Actively utilize SE tools: CSR, Salesforce, Aha!, Sharepoint, and others

Identify and qualify technical opportunities

Influence Sales strategy

Determine viability of opportunity and map out account political structure

Channel support activities include:

Support F5 channel partner sales initiatives

Provide channel partners sustainable training on F5 solutions and competitive differentiation

Provide channel partners technical expertise and oversight as required

Proactively provide consultative support

Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell F5 solutions

Post-sales activities include:

Understand and follow the escalation process

Partner with the F5 Technical Support and customers/partners to resolve issues

Knowledge, Skills and Abilities:

Expert written and oral communication skills

Expert presentation skills

Experience with MS office suite or Works

System administrator skills with UNIX, Microsoft or application knowledge

Network design background

Demonstrate expert knowledge of:

Industry and F5 Networks-targeted technologies

Industry trends and cycles

Windows Server Applications and OS

Presales experience working with the DOD preferred

Active Top Secret Security Clearance Required

Demonstrate proficiency in:

Configuration and troubleshooting of servers,

Active Directory

Domain design

CIFS/SMB. DFS and FRS experience are a plus.

Unix: Solaris, Linux, BSD, Irix, AIX, HP/UX are a plus, with expertise in at least one of the two operating systems.

AI concepts and technology

Qualifications:

8+ years of related industry experience

4+ years pre-sales experience

BS/BA or equivalent work experience

Physical Demands and Work Environment:

Duties are performed in a normal office environment while sitting at a desk or computer table.

Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.

Duties will require being on call periodically and working outside regular hours (evenings and weekends).

Duties may require out-of-town travel up to 50 - 80% of the time.

Candidate must reside in South Carolina, Virginia, Maryland or Washington DC

LI-TG1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $129,900.00 - $194,900.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Aplyr's read

F5 Networks is a leader in multi-cloud application services, attracting professionals in cybersecurity and application delivery to ensure robust performance and security.
Synthesized from recent postings & public sources

What's promising

•F5 Networks is at the forefront of multi-cloud application services and security.
•The company offers a wide range of roles, from engineering to sales, across global locations.
•F5's focus on application security is increasingly critical in the evolving digital landscape.

What to watch

•The competitive tech landscape may pressure F5 to continuously innovate.
•F5 faces challenges in differentiating its offerings in a crowded cybersecurity market.
•Rapid technological changes require constant skill updates for employees.

Why F5 Networks

•F5 specializes in ensuring the availability and performance of applications across multiple cloud environments.
•The company has a strong global presence, offering roles in diverse locations like Tokyo and Singapore.
•F5's emphasis on application security aligns with growing cybersecurity demands.

Aplyr’s read is generated by AI from public sources. Was it useful?

About F5 Networks

F5 Networks

f5.com

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F5 is a multi-cloud application services and security company that provides solutions to ensure the availability, performance, and security of applications.