Senior Operations Analyst, Instructional Designer - Engineering

Confirmed live in the last 24 hours

Crunchyroll

Compensation

$99,000 - $138,000/year

Los Angeles, California, United States; San Francisco, CA, United States

Hybrid

Posted March 6, 2026

Job Description

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

As the Senior Operations Analyst, Instructional Designer you will lead the strategy, creation, maintenance, and iteration of our engineering onboarding, broader learning programs, and the governance of Engineering intranet.

In the role of Senior Operations Analyst, Instructional Designer you will report to the Senior Engineering Operations Manager.

We are considering applicants for the location(s) of San Francisco and Los Angeles. We work a hybrid schedule, in office three days a week; Tuesday, Wednesday, and Thursday.

Primary Responsibilities

You will lead engineering onboarding programs and engineering learning experiences.
You will lead needs analysis, curriculum, delivery, and iterative improvement for engineering new-hire ramp and role-specific pathways. You will design assessments that measure behavior change.
Run intranet information architecture: Curate the Engineering hub for findability and freshness; define taxonomy, tagging, and governance; maintain single sources of truth.
Use Crunchyroll's toolset: Operate across Crunchyroll's collaboration, analytics, authoring, and content platforms; document scalable workflows and improve them.
Stand up engineering content operations: Establish templates, versioning, style guides, and DA/DRI review loops across bootcamp materials, SOPs, strategies, and knowledge base content.

About You

We get excited about candidates like you because...

8–10+ years in instructional design, enablement, or knowledge roles supporting technical audiences, with a senior-level portfolio.
Experience crafting succinct narratives and decks for senior technical leaders; expert in shaping message, structure, and visuals for decisions.
Data storytelling: Comfort with metrics and qualitative signals; ability to contextualize data, derive insights, and recommend actions and tradeoffs.
Learning design expertise: Strong grasp of ADDIE/SAM or similar frameworks; experience designing blended learning with measurable outcomes.
Exceptional writing and editing: Clear, concise writing for technical audiences; strong editorial judgment and consistency.