About the role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.About the Role
Bacco Restaurant & Bar is Four Seasons’ signature Italian dining destination, offering a refined yet approachable culinary experience rooted in authentic flavors, exceptional ingredients, and attentive service. As a AM/PM Host at Bacco, you will be the first point of contact for our guests, setting the tone for an elevated dining experience by greeting, seating, and coordinating reservations with warmth, efficiency, and professionalism, while supporting smooth restaurant operations in alignment with Four Seasons standards.
What You Will Do
Greet and seat guests promptly according to party size and guest preferences.
Manage guest reservations and respond to inquiries via telephone in accordance with Four Seasons standards.
Anticipate guest needs, resolve inquiries or concerns, and recognize repeat guests by name when possible.
Maintain and inspect daily menus to ensure proper condition, presentation, and accuracy.
Develop and maintain a thorough working knowledge of menu items and daily specials.
Ensure proper table setup and make minor adjustments as needed prior to seating guests.
Work collaboratively and professionally with coworkers and supervisors to support seamless service.
Complete special projects such as menu changes, signage updates, or other assignments as directed.
Comply with all Four Seasons Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact.
What You Bring
High School Diploma or equivalent.
Six to twelve months of restaurant, food and beverage, or related experience preferred.
Basic working knowledge of restaurant operations within a luxury hospitality environment.
Ability to operate computer equipment and reservation systems.
Strong verbal and written communication skills in English.
Professional demeanor, attention to detail, and a strong commitment to guest service.
Ability to work effectively as part of a team in a fast-paced environment.
What We Offer
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discounts for stays at any Four Seasons property worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available
Schedule & Hours
Full-time or part-time position
Scheduled days and times may vary based on business needs, including weekends and holidays
Visa Requirements
Authorization to work in the United States is required for this role.
Aplyr's read
Four Seasons is a global leader in luxury hospitality, attracting professionals passionate about delivering exceptional guest experiences in opulent settings.
What's promising
- •Four Seasons is renowned for its commitment to luxury and personalized service.
- •The company offers diverse career paths in hospitality, from culinary arts to technology.
- •Four Seasons invests in employee development, enhancing skills and career growth.
What to watch
- •High expectations for service excellence can be demanding for staff.
- •The luxury market is sensitive to economic downturns, affecting job stability.
- •Limited public information about internal career progression and employee satisfaction.
Why Four Seasons
- •Four Seasons emphasizes a strong culture of service excellence and attention to detail.
- •The company is known for its innovative approach to hospitality technology.
- •Four Seasons maintains a global presence with a consistent luxury brand experience.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Four Seasons
Four Seasons Hotels and Resorts is a Canadian-based international luxury hospitality company that manages and operates a portfolio of luxury hotels and resorts worldwide.
