New Product Development Specialist

Inside the Role

Execute at the U.S. and Canadian market level the strategic product development initiatives. This role requires a balanced blend of visionary thinking and analytical rigor to identify commercial opportunities across the intersection of DTNA vehicles, DTFS financing, insurance, and aftermarket services, and translate those opportunities into scalable business cases and measurable KPIs and deliverables for a sustainable rollout and operation. The Product Specialist is responsible for originating integrated product and bundle initiatives in the U.S. and Canadian markets, and delivering comprehensive implementation packages to the Revenue and Marketing teams for execution. The role operates as a key bridge between strategy, commercial execution, credit, operations and customer value creation. Success in this role requires strong adaptability, influence without authority, and the ability to thrive in a fast-paced, evolving environment with ambiguity, competing priorities, and organizational resistance.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTFS

• Identify and originate bundled product opportunities at the intersection of DTNA vehicles, DTFS financing, insurance, extended warranty, service contracts, telematics, and other aftermarket programs for the US and Canadian markets. Combine commercial instinct, customer/dealer empathy, competitive observation, and DTNA programs/product knowledge and market understanding to generate proposition ideas and maintain a living concept pipeline.
• Define, scope, and execute market pilots in US and Canada to validate the most promising propositions; establish clear success criteria and KPIs upfront; capture pilot learnings; author detailed rollout plans; and deliver a complete deliverables package (rollout plan, business case, pricing structures, operational requirements, KPIs, dealer enablement, and customer-facing collateral inputs) to the Revenue, Marketing, Operations and Credit teams for implementation.
• Build and champion the strategic product roadmap for DTFS bundled offerings in the US and Canadian markets; prioritize initiatives based on revenue potential, strategic fit, and implementation feasibility; present pipeline updates and recommendations to senior leadership on a regular cadence.
• Serve as primary New Product Development interface with DTNA leadership for US and Canadian commercial vehicle programs; operate as liaison between DTNA CSG, New Truck Pricing, Parts & Warranties teams and NPD teams; use that proximity to detect emerging program signals and bundle opportunities early.
• Translate each concept into a defensible business case (NPV, IRR, sensitivity analysis, multi-entity margin projections) and clear KPIs. Direct the Analyst to perform detailed financial modeling; review, integrate, and challenge the outputs; partner with Finance, Treasury (discount/hurdle rate, cost of funds), Tax, Risk/Credit (loss assumptions), Remarketing (residuals), and Pricing (rate strategies) to source and validate inputs; challenge assumptions where they constrain bundle viability.
• Perform continuous competitive benchmark analysis of captive finance, commercial banking, insurance, and aftermarket competitors in the US and Canadian markets; catalog competitive DTFS products, white-space opportunities, and emerging propositions from competitors; translate benchmark insights into specific concepts for the pipeline.
• Manage, coach, and develop one direct report (Product Analyst); set goals, conduct performance reviews; foster a culture that pairs analytical rigor with commercial creativity and entrepreneurial ownership.
• Partner with IT, Operations, Engineering, Credit, Risk, Compliance, Legal to translate pilot designs into technical business specs and operational readiness plans; engage DTNA and Mexican Product Lead counterparts on US/Canadian regulatory implications. Use the DCI/CSI surveys to research and develop an instinct for unmet needs that fuels new bundle or product ideas; partner with Canadian Product Lead on tri-country synergies and provide backup coverage as required.

Knowledge You Should Bring

Bachelor's degree in Business Administration, Economics, Finance or IT.

Working knowledge of OEM parts programs, warranty products (extended warranty, full-service contracts), and service contract economics as bundle components

Expertise in commercial vision and idea origination

Minimum of 3 years of experience:

* ability to identify bundle / product opportunities at the intersection of multiple products and partners

* ability to land ideas with rigorous business cases and KPIs

* navigation of unstructured and change-intensive environments

Minimum of 2 years of experience:

* Credit, Finance, Remarketing and Strategy

* Commercial truck parts and warranties

* Telematics and connectivity services: working knowledge of fleet telematics, connected vehicle services, and how data-driven services integrate into commercial finance bundles

* Leading cross-functional projects

* Embedded cross-organizational collaboration with OEM partners

Required skill sets: analytical; presentation; facilitation; problem solving; project management

Exceptional Candidates Might Have

Master's degree in Business Administration or Finance

Minimum of 2 years of experience:

* Daimler internal systems (ALFA, eCredit Pro, eFunding Pro, FIPRO, ProCollect, Pega).

* Agile / PRDs / JIRA

* Product Manager designing bundled propositions

* Strategy or Business Development Manager in OEM or captive finance environment

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type: 

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935