Workplace Services Manager

Get to know the role

• Job Title: Workplace Services Manager

• Job Summary: This role is responsible for supervising the efficient operations of the onsite workplace office services and associated vendors relationship

• FLSA Classification (US Only): Exempt

• This role is required to be in office 4-5 days a week

• People Manager: Yes

What you’ll do

• Oversee the daily workflow and operations of the in-office workplace services and employee experience

• People Management: manage and train a team of Facilities contractors that provide facility support to the office building and employees, including supply stocking and shipping & receiving services, and departmental onsite events or meetings      

• Vendor Management: manage a variety of vendor relationships and performance including but not limited to coffee and breakroom services, catering and food services, plants and agriculture, janitorial services, printing, courier and shipping services

• Event Coordination: promote events within the building hosted by Property Management and collaborate with them on new offerings for employees, including gym classes and multi-tenant social gatherings

• Serve as a representative of the Facilities team with Property Management and communicate building announcements to employees

• Responsible for triaging and responding to incoming Facilities emails, slack messages, and Facilities tickets

• Manage a variety of Facilities calendars, vendors contracts, and COI’s

• Ensures assigned facilities and equipment are ready for regular business and special events

• Maintains files of warranties, records, licenses, inspections, service agreements, and contracts for various pieces of equipment

• Manage the Shipping and Receiving Program for the office

• Collaborate with other appropriate management to prepare and implement budget

<