Director, Cloud Ops Engineering

As Director of Technical Program Management (TPM) at SingleStore, you will be responsible for driving excellence in release management, developer experience, and cross-functional program delivery across engineering. You will lead a portfolio of initiatives that ensure predictable, high-quality software releases and continuously improve the productivity, workflows, and systems that empower our developers.

In this role, you will establish and scale program management frameworks, oversee execution across multiple engineering teams, and act as a key partner to product and engineering leadership. By combining your expertise in program management, agile methodologies, developer platforms, and cloud technologies, you will shape how SingleStore plans, delivers, and measures success. In addition, you will champion the use of AI- and automation-driven approaches to modernize release pipelines, developer tooling, and program operations.

The ideal candidate is a strategic leader and builder who thrives on aligning vision with execution. You will act as a force multiplier, ensuring engineering teams deliver faster, with greater quality, and at scale.

Responsibilities

• Release Management Leadership Own and scale the release management process across engineering, ensuring consistent, predictable, and high-quality software releases that align with product and business goals.
• Developer Experience Programs Lead initiatives that improve developer productivity, workflows, and tooling (e.g., CI/CD, observability, internal platforms). Drive adoption of best practices and optimize engineering systems for efficiency and ease of use.
• Program & Portfolio Oversight Define and govern a portfolio of cross-functional programs spanning release management, QA, DevOps, and developer experience. Ensure programs deliver measurable business value and outcomes.
• Strategic Alignment Partner with senior engineering and product leaders to align roadmaps, priorities, and dependencies. Act as a connector across teams to ensure clarity of vision and execution.
• Frameworks & Best Practices Establish scalable planning, governance, and reporting mechanisms (e.g., agile frameworks, Jira administration, dashboards) that enhance visibility and accountability across engineering programs.
• Leadership & Mentorship Build, lead, and mentor a high-performing program management and release management function, fostering career growth and organizational impact.
• AI & Automation Enablement Champion AI-driven automation and analytics in release pipelines, developer tooling, and program management to improve efficiency, predictability, and decision-making.
• Executive Communication Deliver concise, actionable updates to executives and stakeholders, surfacing progress, risks, and opportunities across releases and programs.
• Continuous Improvement Identify bottlenecks, risks, and opportunities for process improvement across engineering; drive adoption of innovative practices and tools that improve reliability, speed, and developer experience.

Requirements

• 10+ years of experience in program/project management, with at least 5+ years in senior leadership roles (Director or equivalent).
• Proven track record of leading release management and developer experience programs in high-growth, cloud-native, or SaaS organizations.
• Strong expertise in cloud platforms (AWS, GCP, Azure) and engineering productivity tooling (CI/CD, observability, source control, developer platforms).
• Demonstrated ability to manage complex, cross-functional programs across engineering, product, QA, and operations.
• Experience building, scaling, and mentoring program management and release functions within engineering.
• Skilled in agile methodologies, portfolio planning, and Jira/Atlassian ecosystem administration.
• Strong executive communication and stakeholder management skills, with the ability to influence senior leadership and drive organizational alignment.
• Track record of balancing strategic vision with hands-on program delivery.

Preferred Qualifications

• Experience leading large-scale release management initiatives across distributed engineering teams.
  Expertise in developer experience platforms, productivity tooling, or internal platform engineering.
• Certifications in Agile, Program Management, or Cloud Architecture (PMP, SAFe, AWS/GCP/Azure Solutions Architect).
• Proficiency in Python or SQL, with the ability to leverage data for reporting and insights.
• Familiarity with AI/ML concepts and experience applying AI-driven automation to release management or developer experience.
• Demonstrated success in building globally scalable processes across distributed teams.