Sr. Designer, UX Design, Marketing

Employer: Audible, Inc.
Title: Sr Designer, UX Design, Marketing
Location: 1 Wahington Park, Newark, NJ, 07102

Duties: Create strategic, conceptual designs for customer experiences that are rooted in the Audible brand, Leverage strengths in marketing, design systems and UX to solve complex business problems with customer centric designs that scale across web, app, email, and other surfaces as well as globally across marketplaces with a focus on audio entertainment and subscription services, Apply experience in customer journeys, lifecycle marketing, promotions, go-to-market campaigns, product and feature launches, member engagement and retention strategy, performance marketing and data visualization to develop creative from concept through execution and delivery. Collaborate effectively with brand, marketing, product leads, copywriters and cross-functional partners to develop ideas, experiences, and solutions that: clearly communicate the essence of Audible and raise the bar for what Audible can be; leverage human insights, human truths, native behaviors, data and user research; creatively push innovation across platforms and touchpoints; and, portray the brand and the user experience through compelling creative that generates excitement, understanding and engagement, acts as a steward of the brand to direct and provide feedback to external creative partners and agencies to produce on-brand work that meets stakeholder briefs for a range of surfaces and touchpoints. Utilize the most current design software to collaboratively design and present work to stakeholders, cross-functional collaborators and leadership, including communication of strategic decision making and rationales, Lead, and present in, organization and cross-organization reviews and critiques, ensuring prioritized focus and outcomes, Articulate the consequences of short-term solution impact on long-term technical decisions to technical and non-technical partners. Independently deliver solutions that demonstrate high-judgement trade-off decisions for complex design problems of large scope and complexity and technical problems for which
the strategy may not be defined, demonstrate knowledge of the capabilities and constraints of the technology stack, create reusable templates and components to streamline and accelerate work timelines. Share this knowledge effectively with peers and stakeholders to drive cross-team alignment and help drive adoption. Apply knowledge of cultural trends and the industry landscape to make informed decisions at the strategic level and make recommendations to partner teams and senior leaders on organization goals and design strategy. Align with partner teams to identify and aggregate disparate qualitative and quantitative data to inform design solutions at the product level. Make recommendations to partner teams and senior leaders on org goals and design strategy, use understanding of the organization's tech systems to decouple complex dependencies on design and tech decisions. Influence engineering team decisions to enable UX solution delivery, as designed. Vet solutions with tech and incorporate system limitations, scaling factors, edge cases, and/or architectural decisions, Recognize the system implications of design patterns and refine and define interaction patterns, standards, methods, and/or processes to help drive adoption, Define and improve upon best design practices, Scale and drive cross team alignment using expertise in core UX disciplines, methods, and/or processes, Leverage Al for efficiencies and innovation. Stay abreast of advancements in Al and emerging technologies with regards to how they can be applied to the creative process, actively mentor and lead design peers. Design end-to-end digital user experiences across Audible's app, web, and email platforms, including interfaces, interactions, visual systems, and personalized content, e.g., Personalized In-App, Member Lifecycle and Retention, Product Feature Launch, Design Systems and Scalable Templates, AI-Enabled Design Innovation.

Requirements: Requires a Bachelor’s degree in Design, Interactive Telecommunications, Interactive Design, or a directly related field plus seven (7) years of experience as Senior Designer, Senior UX Designer, Senior Product Designer, Senior Art Director, Design Director, Associate Creative Director, or Creative Director, working on global brands at an agency or client level. Experience may be gained concurrently and must include:

Seven (7) years in each of the following:
- Overseeing and hands-on execution of strategic creative initiatives that align customer needs and business goals from initial concept and wireframes through to final high fidelity design delivery.
- Prioritizing and delivering on multiple complex, strategic projects while meeting deadlines where scope and strategy may not be defined for different groups of partners and stakeholders