About the role

Aplyr's Quick Take

This role is about evaluating and approving product performance claims for QVC and HSN, ensuring they meet industry and regulatory standards. You'll analyze technical documents and guide vendors on substantiation requirements, making it a specialized individual contributor position focused on quality assurance.

Good fit

Ideal candidates have over 5 years of experience in quality assurance or a technical field, with a strong background in analyzing complex data and claims, preferably in the beauty industry. A detail-oriented, analytical mindset is essential for success here.

Worth noting

The position is fully remote but limited to residents of PA, NJ, or DE, and there's no relocation assistance. The role involves significant interaction with legal teams to ensure compliance, which may not be typical for QA roles.

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The QA Performance Claims Specialist supports QVC and HSN and evaluate and determine approval or rejection of product performance claims with technical expertise, while supporting stakeholder training to improve substantiation quality and accelerate review and approval

Where You'll Work

This role is remote and job seekers must reside in one of the following states PA, NJ, or DE to be considered. Relocation assistance not available for this role.

What You'll Do

Review and assess proposed product performance claims against industry, regulatory, and company requirements in an unbiased, professional manner.
Validate claimed product features and benefits by analyzing technical substantiation such as clinical studies, technical data sheets, and testing reports.
Guide vendors on required claim support and ensure final approved claims align with the level of substantiation provided.
Partner with Legal to keep approved claims compliant with FTC requirements, truth-in-advertising standards, and expected customer experience.
Provide technical guidance, training, and root-cause-driven CAPA support to resolve recurring claim issues and strengthen stakeholder knowledge.
Track vendor and process performance to identify trends and drive corrective actions and QA process improvements that increase efficiency and speed to market.

What You'll Bring

Strong experience reviewing, analyzing, and interpreting complex technical documents, clinical studies, and large data sets to assess product performance claims, with a strong beauty background preferred.
Deep knowledge of performance claim substantiation methods, industry standards, and regulatory requirements including FTC, FDA, CPSC, and Prop 65.
Solid background in quality or technical environments, with 5+ years of experience applying quality standards and understanding how product claims and features impact customer experience.
Technical certification or relevant degree preferred, ideally in the physical or natural sciences

#LI-SH1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills & Tags

Aplyr's read

QVC Group thrives on blending entertainment and retail, attracting those who excel in dynamic, customer-focused environments across diverse roles from tech to operations.
Synthesized from recent postings & public sources

What's promising

•QVC Group is a pioneer in video commerce, merging entertainment with shopping.
•The company offers diverse career paths, from tech roles to customer service.
•QVC's global reach provides opportunities for international career growth.

What to watch

•The retail sector faces volatility, impacting job stability.
•QVC's reliance on traditional TV may limit appeal to younger audiences.
•Intense competition in e-commerce requires constant innovation to maintain market position.

Why QVC Group

•QVC offers a distinctive shopping experience through a blend of live TV and digital platforms.
•The company has a strong emphasis on customer interaction and engagement.
•QVC's integration of entertainment into retail sets it apart from typical e-commerce platforms.

Aplyr’s read is generated by AI from public sources. Was it useful?