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Senior Supply Chain & Customer Services Specialist

Freudenberg GroupFreudenberg Group·Manufacturing / Technology

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Posted

142 days

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About the role

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Customer & Cross-Functional Leadership: Act as the senior point of contact for new and existing customers, representing the company while driving seamless coordination across sales, technical support, and supply chain teams.
  • Order & Logistics Oversight: Lead end-to-end order management, including order entry, confirmation, billing, delivery documentation, packing lists, and shipment coordination with carriers and warehouses.
  • Supply Chain & Operations Management: Oversee production (SAW) order planning, inventory control, drop shipment operations, and export coordination across Central America to ensure continuity and efficiency.
  • Procurement & Administrative Governance: Manage material and indirect procurement requisitions to support departmental and operational requirements.
  • Performance Monitoring & Continuous Improvement: Track, analyze, and report daily, weekly, and monthly KPIs, driving operational efficiency and continuous improvement initiatives.

Qualifications:

  • Degree in Business, Supply Chain or related field with at least 7 years of experience.
  • Basic knowledge of ERP systems (SAP preferred) and demand planning.
  • Strong communication and negotiation skills with a proactive attitude.
  • Ability to analyze data and understand basic technical documents.
  • Proficient in Microsoft Office; fluent in English and Spanish; familiar with import/export rules.

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Textile Technologies S.A.

Skills & Tags

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Aplyr's read

Freudenberg Group is a multifaceted technology leader in sealing and filtration, attracting talent across engineering, customer service, and operations roles.

Synthesized from recent postings & public sources

What's promising

  • •Freudenberg Group's global presence offers diverse career opportunities in multiple sectors.
  • •Strong focus on innovation in sealing technologies and specialty lubricants.
  • •Commitment to sustainability through advanced filtration and nonwoven solutions.

What to watch

  • •Complex organizational structure may lead to slower decision-making processes.
  • •Potential for high-pressure environments in manufacturing and production roles.
  • •Limited public information about employee satisfaction and work-life balance.

Why Freudenberg Group

  • •Specializes in niche markets like medical and automotive sealing technologies.
  • •Diverse product portfolio includes nonwovens and specialty lubricants.
  • •Long-standing reputation in industrial applications and technology innovation.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Freudenberg Group

Freudenberg Group is a global technology company that specializes in sealing technologies, nonwovens, filters, release agents, and specialty lubricants. The company operates in various sectors including automotive, medical, and industrial applications.

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