Payments Operations Analyst - FinTech Commercial

 

Get to Know our Team:   

The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. 

The Opportunity:  

We are looking for a talented, results-oriented Payments Operations Analyst to join the Agoda finance team. You will: 

• Analyze payment partner commercials   

• Validate strategic deals and own invoice reconciliation   

• Run financial analysis and data-driven insights 

• Drive business case development for new fintech initiatives  

This is an ideal role for someone with 2–3 years’ experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale.  

Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. 

In this Role, you’ll get to own:  

Commercial Operations & Controls  

• Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis  

• Validate partner invoices against contractual terms and transaction-level data   

• Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners  

• Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle  

• Maintain documentation trails and process controls in accordance with Finance governance  

Data Analysis & Ad-Hoc Requests  

• Support structured and ad-hoc analytical requests from key stakeholders, including FP&A, Treasury, Product & Payment teams. 

• Extract and analyze l