About the role

Aplyr's Quick Take

This role is primarily about handling payroll inquiries and processing adjustments for associates at TJX Companies. You'll be responding to communications, resolving payroll issues, and ensuring data accuracy, all while managing a high volume of calls and tasks. It's an individual contributor position focused on customer service and administrative support.

Good fit

Ideal candidates have 6 months to 1 year of office or payroll experience, preferably with Workday or ADP knowledge. Strong multitaskers who can thrive in a fast-paced environment and have good attention to detail will do well here.

Worth noting

The role involves a lot of customer interaction, which may not suit everyone. Also, the emphasis on problem-solving and negotiation skills suggests that you'll need to handle sensitive issues regularly.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Opportunity: Contribute To The Growth Of Your Career.

Respond accurately, promptly, and effectively to all forms of associate and former associate communication, including phone calls, emails, and service desk tickets.
Resolve difficult and sensitive issues in an objective and timely manner, using problem solving and negotiation skills
Multitask in a fast-paced environment while receiving a high volume of inbound/outbound calls but still providing excellent customer service
Assist with the processing of adjustments to weekly payroll for stores, home office and distribution center associates. Review to ensure accuracy and completeness. Support stores, DC’s, and 300+ home office payroll administrators with questions and concerns with associate pay.
Assist with adjusting associate data for paid time off, shift differential hours, union payments, bonus, credit union contributions, etc.
Assist with the processing of inbound files for 401k, shift differentials, new stores, benefits and DC incentive pay.
Create and maintain spreadsheets
Special projects/duties as assigned

Who We Are Looking For: You.

6 months to 1 year prior office or payroll experience preferred
Workday experience preferred
Ability to provide quality customer service to a variety of contacts, via verbal and written communication
Good decision-making skills (i.e. ability to decide based on a mixture of analysis, experience, and judgment); ability to escalate issues in a timely manner
Good attention to detail (i.e. inquiring, reviewing, auditing, and entering data on a PC)
Strong analytical and problem-solving skills
Solid organizational and follow through skills
Ability to work well in a high-volume production environment as part of a team
Ability to Multitask and time management skills
Excel experience needed
ADP experience a plus

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

770 Cochituate Rd

Location:

USA Home Office Framingham MA 770 Cochituate Rd

Aplyr's read

TJX Companies thrives in the off-price retail sector, attracting employees who excel in dynamic, customer-focused environments across its diverse store brands.
Synthesized from recent postings & public sources

What's promising

•TJX Companies has a strong market position as a leader in off-price retail.
•The company offers diverse career opportunities across its multiple retail brands.
•TJX Companies has a robust global presence, enhancing job security and growth potential.

What to watch

•Retail roles at TJX can involve irregular hours, including nights and weekends.
•The fast-paced retail environment may lead to high stress and burnout.
•Limited public information about career advancement opportunities within the company.

Why TJX Companies

•TJX Companies operates a unique off-price retail model, differentiating it from traditional retailers.
•The company emphasizes a treasure-hunt shopping experience, attracting a loyal customer base.
•TJX's global reach includes a variety of store formats, offering diverse work environments.

Aplyr’s read is generated by AI from public sources. Was it useful?

About TJX Companies

TJX Companies

tjx.com

View company

TJX Companies, Inc. is an American multinational off-price department store corporation that operates several retail chains, including T.J. Maxx, Marshalls, HomeGoods, and Sierra.