About the role
Overview
We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our Chicago store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.
What you’ll do
- Ensure an exceptional customer experience is delivered 100% of the time
- Act as a Brooklinen brand ambassador, always putting the customer first
- Engage with loyal customers IRL and form new customer relationships
- Educate customers on our product assortment, brand history, and value proposition
- Work in the back of house to receive and organize inventory
- Assist with the visual merchandising of the store and product
- Support the planning and execution of in-store special events
We're looking for someone with
- 0-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role and will be looking to the application screenings questions as well as resumes to make our decisions!
- The ability to communicate clearly, confidently, and enthusiastically
- Strong judgment and a service- and solution-oriented approach
- The ability to work a flexible schedule, including evenings, holidays and weekend shifts
- Someone who is passionate, inclusive, and positive
- The ability to stand for long periods of time, physically move products and lift up to 20 pounds
Why join us?
At our core, we’re a team that values authenticity, passion, and genuine connection. We’ve cultivated a culture where friendly, welcoming, and driven people thrive together—fueling an environment that’s collaborative and refreshingly low-ego. We’re strong believers that the people you work with can make or break a job, so we go to great lengths to protect this amazing culture.
But don’t just take our word for it! Our commitment to our team has earned us recognition from LinkedIn Top Startups, Inc.’s Best Workplaces, and Forbes Best Startup Employers in America in recent years. We’re just getting started, and we’d love for you to be a part of this next chapter.
Everyone is welcome at Brooklinen. We’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated.
Compensation & Benefits
At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The compensation for this role ranges from $16.75 - $18/hour.
In addition, you will have the opportunity to participate in a quarterly bonus program with a target % based on your role.
Beyond base compensation and bonus, we offer a 401K with a 4% Safe Harbor Match, have commuter benefits, and provide a quarterly product allowance
Our Interview Process
- Initial Interview with our Assistant Store Manager
- Interview with our Store Manager
About Brooklinen
Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.
We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.
We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.
#LI-KR
Aplyr's read
Brooklinen revolutionizes home essentials with luxury bedding at accessible prices, attracting talent keen on quality and customer satisfaction in e-commerce.
What's promising
- •Brooklinen offers competitive pricing for luxury-quality home goods, appealing to budget-conscious consumers.
- •The company has a strong focus on customer satisfaction, evident in its direct-to-consumer model.
- •Brooklinen's rapid growth provides numerous opportunities for career advancement in e-commerce.
What to watch
- •The direct-to-consumer model faces intense competition from other online bedding brands.
- •Limited public information about Brooklinen's long-term financial health and sustainability.
- •Potential for market saturation in the home goods sector could limit growth.
Why Brooklinen
- •Brooklinen's commitment to eliminating luxury markups differentiates it in the home goods market.
- •The company emphasizes a blend of quality and affordability, rare in luxury bedding.
- •Brooklinen's agile approach to product development allows for quick adaptation to consumer trends.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Brooklinen
Brooklinen is a direct-to-consumer home essentials brand that specializes in high-quality bedding and linens at accessible prices. Founded with the goal of providing luxury products without the luxury markup, Brooklinen has made a significant impact on the home goods market by prioritizing quality and customer satisfaction.
