Market Research Analyst

About the Role

At OpenAI, our mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. As we continue to scale our products and reach new users, understanding the evolving AI landscape—and the needs of developers and customers—is critical.

We’re hiring a Market Research Analyst to help OpenAI anticipate market shifts, surface actionable insights, and inform strategy across products, launches, and go-to-market efforts. This role blends proactive market sensing with structured research, translating external signals into clear, decision-oriented recommendations for cross-functional teams.

What You’ll Do

Market Monitoring & Insight Generation

• Build and maintain a structured view of key market signals across customers, developers, competitors, and platforms.

• Identify emerging trends early and translate them into implications for OpenAI’s priorities, positioning, and product roadmap.

• Develop repeatable approaches to market sensing that surface meaningful changes before they become obvious.

Competitive & Category Research

• Track competitor activity including product launches, pricing and packaging, partnerships, developer programs, and ecosystem strategy.

• Maintain market maps across segments, key players, routes to market, and evolving customer preferences.

• Produce concise, decision-oriented briefs and readouts for leadership and cross-functional stakeholders.

What Success Looks Like

• Your insights enable leadership and teams to make faster, higher-quality decisions on positioning, launches, and roadmap.

• Market intelligence is structured, repeatable, and consistently surfaces meaningful signals early.

• You become a trusted source of ecosystem insight—accurate, current, and easy to act on.

• Your research outputs are crisp, actionable, and drive clear follow-up decisions.

You Might Thrive in This Role If You Have

• 4+ years of experience in market research or a related field (technology experience preferred).

• Strong qualitative and quantitative research skills.

• Comfort operating in ambiguity and building lightweight systems to create ongoing visibility.

• Ability to communicate complex insights clearly and succinctly to cross-functional stakeholders.

• Familiarity with developer ecosystems, AI/ML markets, or platform products.

Tools & Working Style

• Experience building dashboards or lightweight analytics views (e.g., Google Sheets, BI tools; basic scripting is a plus).

• Comfortable working across Product, Go-to-Market, Marketing, Communications, and Strategy teams in fast-paced environments.

• Strong judgment and prioritization skills, with a bias toward clarity and action.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

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