Manager/Sr. Manager, Global Enablement, AFD360

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a high-energy, results-driven enablement leader to shape the future of Salesforce’s two fastest-growing and most transformative product lines: Agentforce and Data360. In this highly visible, impact-oriented role, you will be the strategic architect behind the readiness of our Global Specialist organization—comprising of Sales Specialists, Technical Architects, and Consumption Leads. You will serve as a trusted advisor to the EVP of Agentforce & Data 360 and senior Sales leadership, owning the design and execution of an end-to-end enablement strategy that delivers revenue growth. You will own the full seller lifecycle—from "Day 1" onboarding to continuous "everboarding." Combining expertise in adult learning and field enablement with a passion for AI and Data, you will bridge the gap between technical complexity and business value, driving the shift to a consumption-based sales model and building the engine that powers the "Agentic Era."

​​This is a builder role. The person stepping into it will design programs, launch them globally, and continuously evolve them based on field performance.

Key Responsibilities
 

Strategic Leadership & Trusted Advisory

• Define the Strategy: Build and execute the end-to-end enablement strategy for Agentforce and Data 360, setting the vision for upskilling the field on our latest innovations.

• Executive Partnership: Act as a trusted advisor to Sales & Solutions Leadership, translating evolving business priorities into tangible, revenue-driving enablement programs.

• Executive Communication & Influence: Demonstrate executive presence and exceptional influencing skills. You will compellingly present strategy, ROI, and readiness insights to audiences ranging from senior leadership to individual contributors, providing data-backed clarity on performance.
   

Curriculum Design & Technical Translation

• Translate Complexity to Value: Demystify technical complexity and product capabilities, translating them into repeatable, industry-specific use cases.

• Consumption Sales Methodology: Develop frameworks for the Consumption Sales Process, teaching the field to sell and forecast usage-based models alongside traditional seat-based licensing.

• Asset Collaboration: Partner with Product Marketing to shape sales plays, pitch decks, and battlecards, providing field input to ensure assets are battle-tested for C-level buyers.
   

Program Execution & Lifecycle Enablement

• Persona-Based Learning: Design and execute distinct learning paths for three key audiences:

  • Sales Specialists: Deal strategy, commercial negotiation, and value selling.

  • Technical Architects: Deep technical validation and solution design.

  • Consumption Leads: Post-sale usage adoption and credit consumption.

• Global Bootcamps: Lead the strategy and delivery of bi-annual Global Bootcamps to ensure specialized seller certification and readiness.

• Full Lifecycle Ownership: Manage the full learning lifecycle, from "Day 1" onboarding to continuous "everboarding" for seasoned professionals.

Scale & Cross-Functional Orchestration

• Hub & Spoke Model: Build global scale by partnering with Operating Unit (OU) Enablement Partners, designing core content centrally while empowering regions to localize execution.

• Cross-Functional Alignment: Partner closely with Sales Strategy, Sales Programs, PMM, Field Readiness, and Product to deliver a unified message to the field.

Data-Driven Impact & Culture

• Measure Business Results: Move beyond activity metrics to analyze enablement impact on key business drivers, including pipeline creation, sales velocity, ACV.

• Champion High-Performance Culture: Foster a culture of trust, curiosity, and inclusivity, building a highly engaged, results-oriented team aligned with core values.

Qualifications

• Experience: 5-7+ years in Sales Enablement, Solution Engineering, or Sales Leadership, with a proven track record of managing end-to-end programs from design to impact analysis.

• Strategic Agility: A builder at heart who thrives in ambiguity, capable of "building the plane while flying it" to successfully launch new products in a fast-paced environment.

• Subject Matter Fluency: Deep understanding of the Data & AI landscape (CDPs, LLMs, Agents) with the ability to credibly articulate how D360 powers Agentforce.

• Consumption Model Expertise: Strong grasp of consumption/usage-based business models and the specific sales behaviors required to drive them.

• Executive Influence: Exceptional storytelling and presentation skills (PowerPoint/Slides), with experience influencing VP/EVP stakeholders and driving alignment across a complex matrix.

• Data-Driven: Hands-on proficiency with Salesforce reporting and analytics to diagnose performance gaps, measure ROI, and prioritize work that drives real business results.

• Values & Mindset: A collaborative leader who embodies a growth mindset, integrity, and an insatiable curiosity for the future of Agentic AI.

Preferred Experience

• Experience with Salesforce Agentforce, D360, Tableau, Mulesoft, or Platforms like Snowflake, Databricks, Microsoft Copilot

• Background in Instructional Design or Curriculum Development for sellers and technical audiences

• Experience leading large-scale global events or bootcamps 

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $164,000 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $196,800 - $236,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.