Strategic Technical Consultant - Clarity

Confirmed live in the last 24 hours

Bloomreach

Compensation

up to $3,000

United Kingdom

Remote

Posted March 23, 2026

Job Description

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

As the Strategic Technical Consultant for Clarity - Bloomreach’s AI shopping assistant - you will own the technical strategy, implementation approach, and customer experience end-to-end. You will guide customers through trials, onboarding, early adoption, and optimization, ensuring Clarity is deployed correctly, performs reliably, and delivers measurable value quickly.

This role requires both execution and strategic thinking. You will play a key role in shaping the implementation approach, contributing to the product roadmap, and proactively identifying and eliminating friction in the customer experience through scalable processes, technical patterns, and structured product feedback. You will work as an independent technical partner to customers and internal teams, shaping how Clarity is implemented globally.

Your job will be to:

Lead the end-to-end technical onboarding and implementation of Clarity, including configuration across Bloomreach Discovery and Engagement
Make front-end updates (HTML, CSS, JavaScript) to customize weblayers and optimize how Clarity appears and behaves on customer sites
Design scalable technical solutions that translate customer requirements into effective Clarity implementations
Guide customers in setting up analytics tracking, event instrumentation, and A/B testing frameworks to measure performance and optimize results
Troubleshoot issues across front-end behavior, analytics, data connectivity, Discovery integration, and weblayer execution
Contribute directly to the product roadmap by identifying friction points, unmet needs, and opportunities for product enhancements
Define and continuously refine the Clarity implementation playbook, creating repeatable patterns, templates, and best practices
Validate technical feasibility during discovery and identify early risks, dependencies, and integration gaps
Collaborate closely with product, engineering and product success teams to align solution design and technical outcomes
Communicate clearly with both technical and non-technical stakeholders, influencing decisions and ensuring smooth implementations
Serve as an internal subject-matter expert on how Clarity leverages Bloomreach’s Discovery and Engagement capabilities<