Employment Type:

Full time

Shift:

Description:

This position is in Athens at the main location of Oconee Heart & Vascular on our Call Center that answers incoming calls for all five of our clinic locations. Our call center team is the first point of contact for our patients and their family members, so it is important that the candidate have excellent customer service skills, communication skills and phone etiquette.
This position is responsible for answering incoming calls, verifying patient information, creating a message in our EMR system and ensuring that the message gets to the appropriate person along with sufficient information on the reason for the call. Other duties include scheduling appointments and cross training in other front office job roles.

Requirements:

High school graduate or GED equivalent required

Minimum of 1 year front office and/or medical records experience in physician office or similar setting required

Must be able to use a computer and be familiar with Medical Office programs including EMR systems

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.