***Work Arrangement/Location: This is a hybrid position requiring in office work four days every week and MUST be based in M&T Bank's Wilmington, DE office.

Overview:  

Provides high level, more complex secretarial/administrative support to senior management employees or groups in the Bank

Primary Responsibilities:     

• Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters.
• Creates non-routine correspondence and communications on behalf of manager.
• Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department.
• Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes.
• Schedule appointments and maintain calendar for manager and other attorneys within the team.
• Coordinate all travel arrangements.
• Prepare disbursements and billings for approval. 
• Maintains financial expense records and handles expense management for the team.
• Receive service of process.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:       

• Associate's degree or equivalent in experience.      
• 4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job.
• Experience managing Outlook calendars for senior leaders.
• Travel management experience: Experience booking/managing travel arrangements & addressing needed travel arrangement changes for senior leaders.
• Extensive Microsoft Office Suite experience, especially with Word & Outlook.
• Expense management experience.
• SAP Concur or other expense & travel management system(s) experience.
• Highly organized, able to prioritize, manage urgent tasks/requests, & able to meet deadlines.
• Strong written & verbal communication skills.
• Self-starter who takes initiative.
• Strong critical thinking & problem-solving skills.

Education and Experience Preferred:

• Legal administrative experience preferred.
• Experience supporting senior staff members highly preferred.
• Team player with the ability to work with other inter-department administrative assistants as well as administrative assistants for other departments within the bank.
• Willing to take on additional tasks as requested.

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M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Wilmington, Delaware, United States of America