Governance and Communications Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves:

The Governance and Communications Manager establishes governance frameworks, develops strategic communications, and oversees learning initiatives that drive business process improvement across JLL's Whole of Australian Government (WoAG) portfolio. In this high-visibility position, you'll lead the Communications and Administration Coordinator while ensuring coordinated delivery that enables our teams to work as 'One JLL' for our clients. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role is central to that mission. Your responsibilities span conflict of interest management, security clearance oversight, and creating compelling communications that shape how work gets done. You'll ensure organisational compliance, maintain rigorous governance standards, and manage multiple priorities in a fast-paced environment. The ideal candidate brings creative problem-solving abilities, exceptional project management skills, and the talent to absorb complex issues and develop innovative solutions. Your strong writing and editing capabilities, attention to detail, and collaborative approach will help you identify and deploy best practices while nurturing the JLL brand across all channels.

An overview of the role:

• Provide oversight, direction, and support to the Communications and Administration Coordinator, delegating tasks, coordinating workflow, and quality assuring materials while fostering professional development
• Develop, implement, and maintain comprehensive conflict of interest frameworks, establishing systematic processes for identifying, documenting, assessing, and managing conflicts across the WoAG account
• Oversee security clearance management processes across the portfolio, coordinating applications, maintaining accurate records, and liaising with Entity Relationship Directors to ensure continuous compliance with Commonwealth Security requirements
• Support business process improvement through the development and distribution of relevant communications, facilitating training sessions that enable the team to deliver consistent and efficient services
• Foster a culture of information sharing across Federal Government accounts, acting as a conduit to reduce duplication of effort and share best practices while developing the Canberra office newsletter
• Manage communications for significant portfolio or service changes, including machinery of government changes, entity transitions, and service delivery modifications
• Provide communications support for transition activities and change management initiatives, working with the Transformation Manager to coordinate meetings, align processes, and support Relationship Directors

Sounds like you? This is what we are looking for:

• Ability to obtain and maintain an AGSVA security clearance and any additional associated Entity clearances as required for this role
• Demonstrated experience developing communications for diverse stakeholders including senior management, with strong written and verbal communication skills
• Proven ability to coordinate multiple activities simultaneously with excellent time management skills and the capacity to manage competing priorities with limited supervision
• Strong attention to detail with demonstrated ability to maintain compliance, manage organisational risk, and interpret policy requirements
• High proficiency with MS Office programs and comfort with communication trends, tools, and digital channels
• Executive presence and professionalism with demonstrated success translating complex concepts into clear, logical communications
• Self-motivated, goal-oriented, and flexible team player who adapts to rapidly changing situations while maintaining focus on performance targets
• Degree in Business Administration, Commerce, Communications, or equivalent relevant work experience (preferred)
• Experience in governance frameworks, policy interpretation, or compliance management within government or highly regulated environments (preferred)

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned bands
• 18 weeks paid maternity leave 
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ506315

Location:

On-site –Canberra, ACT

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.