About the role

Aplyr's Quick Take

This role is about providing technical support for Nasdaq's trade surveillance and market data systems. You'll troubleshoot issues, manage system integrations, and communicate with clients and internal teams. It's primarily an individual contributor role focused on problem-solving in a fast-paced environment.

Good fit

Ideal candidates have at least 5 years in trading technology, with specific experience in financial data support and trading protocols. A self-starter with strong communication skills who can work well with both technical and non-technical teams will thrive here.

Worth noting

The role requires hands-on experience with Linux and Git, which may be a niche requirement. The hybrid work model allows for some flexibility, but candidates must be based in Sydney and have full working rights in Australia.

Technical Application Support Specialist

As a Technical Application Support Specialist reporting to the Senior Manager – Project Manager of Nasdaq Trade Surveillance team, you'll play a critical role in supporting the delivery and reliability of Nasdaq's trade surveillance and market data technology for clients across global markets.

You'll thrive in this position if you're a self-starter who enjoys solving complex technical problems, communicating across teams, and taking full ownership of issues from diagnosis through to resolution — all in a fast-paced, high-impact environment.

What You’ll Do

Monitor systems for software errors, failures, and capacity issues; troubleshoot and escalate as needed to ensure continuous operational performance.
Resolve market data and private data connectivity issues of increasing complexity, working closely with clients, exchanges, and market centers.
Manage exchange feed integrations and lead projects to implement or upgrade trading systems, including handling client change requests.
Partner with business analysts and internal teams to develop and deliver efficient, scalable solutions for reported issues.
Engage directly with internal stakeholders and external clients on a day-to-day basis, ensuring clear, timely communication across technical and non-technical audiences.

What You’ll Bring

At least 5 years of commercial experience in the trading technology industry, including 2+ years supporting financial trading data (pre-trade, post-trade) or trading protocols such as FIX, OMnet, ITCH, or OUCH.
Functional knowledge of brokerage or securities finance operations.
Trading application development support experience
Hands-on experience with Linux, including scripting, and proficiency with Git for version control.
Incident management experience, including ticket workflows and critical issue processes.
Excellent communication and stakeholder management skills, with the ability to translate technical information for non-technical audiences.
Background in application component implementation and deployment.
Experience working within globally distributed, multi-functional teams.

Nice to Have

Experience with fixed income or OTC market structures.

This position will be located in Sydney, Australia, and offers the opportunity for a hybrid work environment at least 2 days a week in-office, subject to change.

This is a permanent, full-time role so candidates should have full working rights in Australia. To be eligible to apply, you must have Australian citizenship or permanent residency status.

Benefits & Rewards

We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).

We utilize a structured job architecture and career framework to ensure growth opportunities are clear, fair, and accessible to all employees.

For more information, visit Nasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Aplyr's read

Nasdaq is a global financial technology leader, attracting professionals in trading, regulatory services, and innovative tech roles like AI and cloud computing.
Synthesized from recent postings & public sources

What's promising

•Nasdaq's global influence provides employees with exposure to international financial markets.
•The company invests heavily in technology, offering roles in AI and cloud computing.
•Nasdaq's diverse service offerings create opportunities for career growth across different financial sectors.

What to watch

•The competitive nature of the financial sector may lead to high-pressure work environments.
•Regulatory changes can impact Nasdaq's operations and require rapid adaptation.
•Limited public information about internal company culture and work-life balance.

Why Nasdaq

•Nasdaq operates one of the world's largest stock exchanges, impacting global financial markets.
•The company integrates cutting-edge technology with financial services, setting it apart from traditional exchanges.
•Nasdaq's focus on regulatory and compliance services offers unique career paths in financial oversight.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Nasdaq

Nasdaq

nasdaq.com

View company

Nasdaq, Inc. is a global technology company that operates the Nasdaq stock exchange and provides trading, clearing, exchange technology, regulatory, and securities listing services.