About the role

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

We power the people who power the Internet.

Like tech, entrepreneurship, and working on a multinational team? You’ll feel at home at IONOS.

Who we are

With over 8 million customer contracts, IONOS is one of the world’s leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.

Who we’re looking for

Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.

TECHNICAL SUPPORT REPRESENTATIVE

Qualifications:

At least 2nd year College Level or Graduate of any 2-year course
At least 6 months sales/customer service experience is an advantage
Knowledge in Website Development, Webhosting and Wordpress is an advantage
Content Management System is an advantage
Basic email knowledge and troubleshooting is an advantage
Excellent English Communication Skills
Ability to remain calm and professional in all circumstances
Highly Motivated and Target Driven
Willing to work on shifting schedules
Solutions-oriented

Job and Company Highlights

Competitive salary + bonuses + unlimited commission
Generous paid time off
Healthcare and Life Insurance coverage on day 1
Above industry standard company and statutory benefits
Monthly and Quarterly Engagement Activities
Work-Life Balance
Training and Development

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.

Skills & Tags

ai ios product marketing sales

Aplyr's read

IONOS is a leading web hosting and cloud services provider, attracting tech-savvy professionals with its focus on innovative cloud solutions and robust infrastructure.
Synthesized from recent postings & public sources

What's promising

•IONOS offers a diverse range of web hosting and cloud services, appealing to tech professionals.
•The company is actively hiring in AI and cloud infrastructure, indicating growth and innovation.
•IONOS provides opportunities for students and entry-level roles, fostering talent development.

What to watch

•Limited public information about company culture and employee satisfaction.
•The competitive hosting market poses challenges for maintaining market share.
•Potential applicants may face uncertainty due to frequent industry changes.

Why IONOS

•IONOS emphasizes AI integration across its services, setting it apart from traditional hosting providers.
•The company has a strong presence in Europe, particularly in Germany and Romania.
•IONOS's focus on managed Kubernetes solutions highlights its commitment to modern cloud technologies.

Aplyr’s read is generated by AI from public sources. Was it useful?

About IONOS

IONOS

ionos.com

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Ionos is a web hosting and cloud services provider that offers a range of solutions including domain registration, website building, and cloud infrastructure.