About the role

About The Supper Club

The Supper Club is a private, members-only community dedicated to the art of the dinner party. Since 2005, we’ve brought together exceptional individuals, brands, and culinary experiences to foster meaningful connections and enrich our members’ lives. We curate exquisite dining experiences that blend gastronomy, culture, and artistry, enabling members to connect, collaborate, and make an impact—all with a touch of serendipity.

Position Overview

As a Membership Director, you will play a key role in supporting the growth, engagement, and retention of our vibrant member community. You will be the friendly face and trusted guide for prospective and current members, helping them navigate their membership journey—from inquiry to onboarding to active participation. You will work closely with the Membership Team to deliver a personalized, high-touch experience that embodies The Supper Club’s commitment to excellence.

This role is ideal for someone who thrives in a relationship-driven, entrepreneurial environment and is passionate about community building, customer care, and event-based networking.

Key Responsibilities

Member Growth & Onboarding

Support outreach efforts to identify and qualify prospective members.
Conduct introductory calls with prospects to assess fit and share the benefits of membership.
Assist with onboarding new members, ensuring a smooth and welcoming start to their journey.

Member Relationship Management

Serve as a primary point of contact for assigned members, providing prompt, attentive support.
Build trust-based relationships by understanding members’ interests and proactively suggesting relevant events and connections.
Support strategies to increase referrals, encourage member engagement, and foster long-term retention.

Membership Administration

Maintain accurate member records and track engagement using CRM tools.
Support the Membership Team in managing upgrades, downgrades, dormancy, and reactivations.
Prepare and share member reports and updates as needed.

Event Support & Community Engagement

Participate in key events to assist with check-in, seating plans, and member introductions.
Gather member feedback to inform continuous improvements and enhance the membership experience.
Represent The Supper Club at select networking opportunities and community gatherings.

Team Collaboration

Work cross-functionally with leadership, marketing, and event teams to communicate The Supper Club’s value proposition effectively.
Contribute to social media and marketing campaigns to support membership growth.

Experience & Skills

Previous experience in customer service, sales, membership coordination, community management, or hospitality is preferred.
Strong communication skills—both verbal and written.
Comfortable building relationships and providing exceptional, proactive service.
Highly organized, self-motivated, and detail-oriented.
Experience with CRM systems and project management tools is a plus.

Personal Attributes

Friendly, approachable, and enthusiastic about people and community building.
Adaptable, solution-oriented, and collaborative in a dynamic environment.
Passion for delivering personalized, high-quality experiences.

Compensation & Benefits:

Compensation includes a base monthly retainer plus commission based on new and retained membership sales.
Incentives tied to membership growth and engagement milestones.
Flexible PTO
Medical, dental and vision insurance
FSA
Commuter benefits
Free membership to One Medical
Teladoc
Talkspace
Kindbody
401(k)
In-office lunch 2 days a week
Employee Dining Credits

Work Location:

This role is located fully onsite in our New York City / Miami office.

Workplace Philosophy at Dorsia

At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.

In-Person Matters

We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.

Who We Hire

We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.

Lifestyle Hours

We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.

High Performance Culture

Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.

A Final Word

We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.

Skills & Tags

react go rust ai design marketing sales

Aplyr's read

Dorsia is revolutionizing hospitality tech with cutting-edge solutions for reservation management, attracting innovative thinkers and tech-savvy professionals.
Synthesized from recent postings & public sources

What's promising

•Dorsia offers a dynamic environment for tech enthusiasts in the hospitality sector.
•Recent hires indicate a strong focus on product innovation and user experience.
•The company is expanding rapidly, suggesting growth opportunities for employees.

What to watch

•The niche focus on hospitality tech may limit broader industry exposure.
•Limited public information about company culture and work-life balance.
•Potential competition from established reservation management systems could pose challenges.

Why Dorsia

•Dorsia specializes in integrating technology with hospitality for seamless customer experiences.
•Emphasis on consumer experience roles highlights commitment to user-centric solutions.
•Focus on partnerships suggests strategic growth through collaboration in the hospitality industry.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Dorsia

Dorsia

dorsia.com

View company

Dorsia is a technology company focused on providing innovative solutions for the hospitality and restaurant industries, specializing in reservation management and customer engagement.