About the role
Manager- RCM
Location: Noida (Onsite) | Shift: Night (US hours)
CompuGroup Medical is a three-time consecutive Best in KLAS winner for RCM. We provide a full spectrum of Revenue Cycle Management (RCM) and BPO services. Our teams work with leading technologies and proven processes, and we invest heavily in training, development, and career growth. As an innovator and leader in e-health services, we offer unparalleled opportunities to build a long-term career in the US healthcare domain.
What You Can Expect:
- Comprehensive Benefits: Group health and accidental insurance.
- Structured Onboarding: Digital application process and systematic training.
- Engaging Work Culture: Regular engagement activities and a collaborative environment.
- Career Growth: Clear progression opportunities and performance-based increments.
- High-Performing Team: Work with a focused, supportive, and quality-driven team.
- Onsite, Human-Centric Work: In-person collaboration at our Noida office.
- Job Stability: Recession-resilient, secure organization.
- Transport & Meals: Transport allowance or company transport, plus subsidized meals.
What you can do for us:
- Client Satisfaction & Retention.
- Goal Settings, Decision making & leadership.
- Provide supervision to develop customer service representative's skills in order to achieve operational and organizational objectives. General customer service and support to customers.
- Manage third party vendor relationship and service level agreement to ensure quality customer service.
- Monitor customer service representatives to ensure quality customer service.
- Conducting monthly 1on1 session with supervisors/ customer service executive, discussing the progress and performance of each individual.
- Keep a record of client KPIs and team’s performance against the KPIs.
- Monitor team performance and report on metrics.
- Discover training needs and provide coaching.
- Good knowledge of Microsoft tools such as Excel, Word, and Power-point.
Qualification/Experience
- At least 8-10 years of experience in US Healthcare with minimum 2 Years’ experience as Assistant Manager/Deputy Manager in the same Industry.
- Client Facing experience with strong people management skills.
- Good understanding of Revenue Cycle Management (US Medical Billing) Provider/Hospital.
- Excellent in English communication (verbal and written).
- Expertise with MS office.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
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Aplyr's read
CompuGroup Medical is a key player in healthcare IT, attracting professionals passionate about leveraging technology to improve healthcare efficiency.
What's promising
- •CompuGroup Medical offers innovative healthcare software, enhancing provider efficiency.
- •The company provides diverse career opportunities across IT and healthcare sectors.
- •Strong focus on technology-driven solutions attracts tech-savvy professionals.
What to watch
- •Limited public information about company culture and employee satisfaction.
- •Rapidly evolving healthcare IT landscape may pose adaptation challenges.
- •Potential language barriers due to international roles requiring specific language skills.
Why CompuGroup Medical
- •CompuGroup Medical specializes in healthcare-specific IT solutions, unlike generic tech firms.
- •The company has a significant presence in European healthcare IT markets.
- •It offers roles requiring specialized knowledge in medical coding and healthcare management.
Aplyr’s read is generated by AI from public sources. Was it useful?
About CompuGroup Medical
CompuGroup Medical US is a leading provider of healthcare software solutions, focusing on enhancing the efficiency of healthcare providers through innovative technology.
