About the role

Aplyr's Quick Take

This role is about managing the ongoing operations and improvements of Client 360 capabilities at Sun Life. You'll coordinate with various stakeholders, oversee vendor relationships, and ensure data governance and quality standards are met. It's a senior individual contributor role focused on data management and analytics.

Good fit

Ideal candidates have over 10 years of experience in data management or analytics, particularly in a multi-vendor environment. You should be comfortable with stakeholder engagement and have a strong grasp of data governance principles.

Worth noting

The role emphasizes a strong focus on governance and data quality, which may not appeal to those looking for a more hands-on technical position. Success metrics are heavily tied to stakeholder satisfaction and operational stability.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary

Own the BAU run, enhancement and roadmap for Client 360 capabilities serving SLHK (across L&H and W&P). Coordinate partners, align architecture with Asia standards, embed data governance & data quality controls, and deliver stable, incremental value to business stakeholders.

Key Accountabilities (indicative Workday weights)

Service Ownership & Roadmap — Maintain BAU backlog and quarterly release plans for C360 components; meet SLO/SLA targets; reduce tech debt.
Vendor & Contract Management — Lead day‑to‑day engagement with consulting/technology partners; confirm SoW staffing and milestones with IT SMO/Procurement.
Architecture & Integration — Ensure solution alignment with Asia/Enterprise Master Data Management (MDM) capabilities where applicable; coordinate integration across L&H and W&P domains.
DG & DQ Integration — Embed metadata, lineage, DGIA gates, and DQ scorecards into BAU releases; drive adoption jointly with the business DG Manager.
Stakeholder Management — Facilitate prioritization and sign‑offs with business owners and compliance; publish status, risks and financials; manage benefits realization.
Data Analysis - familiar with data analysis of Insurance core platforms. Root cause analysis and create data remediation plans with cost benefits analysis.

Success Measures

Planned BAU releases delivered on schedule with zero Sev‑1 incidents post‑release.
Governance artefacts (metadata/lineage/DQ) complete each release and accepted at gates.
Adoption KPIs (usage, completeness, match quality) trend upward quarter‑over‑quarter; stakeholder NPS ≥ target.

Qualifications:

10+ years in Data / MDM /analytics delivery with multi‑vendor leadership; strong SoW/commercial governance with consulting partners.
Experience integrating business governance (CDE, DGIA, DQ, lineage) into product increments.

Job Category:

IT - Application Development

Posting End Date:

29/06/2026

Skills & Tags

data

Aplyr's read

Sun Life is a global financial services leader, attracting professionals in insurance and investment with a focus on innovation and international growth.
Synthesized from recent postings & public sources

What's promising

•Sun Life has a strong international presence, offering diverse career opportunities across various regions.
•The company invests in cutting-edge technology, hiring roles like AI Innovator and MLOps Engineer.
•Sun Life provides a wide range of roles, from actuarial to data governance, appealing to diverse skill sets.

What to watch

•The financial services industry is highly competitive, posing challenges for market differentiation.
•Regulatory changes in different countries can impact Sun Life's operations and strategic decisions.
•Economic downturns may affect demand for insurance and investment products, impacting revenue.

Why Sun Life

•Sun Life emphasizes innovation in technology, evident from roles like Manager, AI Innovator.
•The company offers a global career path, with significant operations in Asia and North America.
•Sun Life's focus on productivity and capability development is highlighted by dedicated leadership roles.

Aplyr’s read is generated by AI from public sources. Was it useful?