Associate Implementation Consultant (UK hours)

Position Overview:

This position is responsible for helping implement MRI’s Horizon and ProLease Enterprise property and lease management solutions for new clients, as well as work for existing clients, throughout EMEA.

Working alongside an MRI Project Manager and Lead Implementation Consultant, the successful candidate will participate in both internal and external meetings, and take guidance from the internal team. This person must be a team player as there are many key stakeholders across the MRI business that work together towards successful implementations.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the  Cape Town office.  

Please note, the successful candidate will be required to work UK hours, 08:30 to 17:00, Monday to Friday, and therefore will be able to take leave on UK public holidays in place of recognised South African public holidays.

Key areas of responsibility are:

• Work under instruction from the MRI project team to execute tasks such as data entry into the MRI solution, into one of the data migration tools), and the basic manipulation of this data – either manually or using tools – to get it into the right format for data entry.

• Completing configuration of the MRI solution based on decisions made by the client and as guided by the Lead Implementation Consultant

• Executing and recording the results of test plans being run on behalf of the client in the MRI solution

• Accompany the Lead Implementation Consultant in workshops and provide assistance such as circulating workshop actions, helping complete those actions, chasing client actions etc.

Requirements:

• Some experience in business, with an understanding of the software implementation lifecycle advantageous

• Property and lease management experience is desirable but not essential

• Strong verbal and written communication skills and excellent attention to detail

• Knowledge of how AI can help in the workplace and a strong willingness to harness and learn about AI as it develops to improve stakeholder (MRI and client) outcomes

• Ability to reason logically and provide innovative solutions

• Good problem-solving skills and tenacity to resolve them

• Strong professionalism and customer satisfaction orientation

• Work across several different projects and therefore the ability to juggle different pieces of work, to meet time estimates, and seek prioritisation or other guidance when required

• High initiative, self-motivation and enthusiasm, both when working solo and as part of a team

• Work with a varied number of clients in different specialised sectors, and different internal teams at MRI

• Competency in Excel, Word, PowerPoint

Other notes:

• Travel beyond MRI offices is unlikely

• This is an early-career role designed to build capability in software implementation and consulting, with a clear progression pathway into an Implementation Consultant role and broader solution consulting responsibilities

We’re obsessed with making this the best job you’ve ever had! 

• We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group 

• Have confidence in your health with our offered Medical Aid Scheme.  

• Invest in our competitive Personal Pension plan and help set you up for your future. 

• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).  

• Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

• Further your professional development with our Tuition Reimbursement Schemes  

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!  

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself! 

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!