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Overview
Mid-Level

Financial Crime Investigator, Law Enforcement

Confirmed live in the last 24 hours

Monzo

Monzo

Compensation

£26,000 - £31,400

Cardiff, London or Remote (UK)
Remote
Posted March 2, 2026

Job Description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️


 

UK Remote | £26,000 - £31,400  + Benefits | Hear from the team ✨

Start date - Tuesday 26th May 2026

Working hours - Monday - Friday, 37.5 hours per week, working 9am - 5:30pm

⭐ About our Law Enforcement Team:

Law Enforcement Investigators are key to our strategy within financial crime operations. The team is responsible for responding to requests for information from Law Enforcement and other public agencies including the National Crime Agency, Department of Work & Pensions and the Serious Fraud Office. Our team also monitors accounts that are subject to Restraint or Freezing Orders issued under the Proceeds of Crime Act 2002, prepare witness statements for court and carry out reviews of high risk accounts. You’ll join a tight-knit team of about 12, reporting to a Financial Crime Team Manager. While you’ll become a subject matter expert in Law Enforcement Operations, you won't be working in a silo. We work in ‘Pillars’ here, but collaboration is everything. We work closely with other pillars across FinCrime Operations such as AML, Business Banking, and Screening squads to get the full picture.

You’ll play a key role by…

  • Triaging and investigating requests from Law enforcement, these can include taking calls from officers. 
  • Analysing customer accounts to identify risk or suspicious activity, and recording your decisions in a clear and concise rationale.
  • Reviewing and responding to follow up questions from Law Enforcement and other public agencies.
  • Identifying and escalating high risk tasks to senior investigators. 
  • Collating and gathering information to the authorities in line with the relevant legislation.
  • Responding to escalations in the Law Enforcement escalation channels

We’d love to hear from you if…

  • You have foundational knowledge of financial crime, various typologies, and a keen interest in current trends within the field. This may include experience in a law enforcement liaison role.
  • You’re detail-oriented, you understand that in the world of Law Enforcement, the small details matter most.
  • You’re adaptable, you’re happy switching between rapid-fire triaging and methodical account reviews. 
  • You are an excellent communicator with strong written and verbal English skills, enabling you to clearly and concisely summarise complex financial activity.
  • You are comfortable making judgement-based decisions and assessing risk
  • You are self-motivated, independently driven to manage your time, meet deadlines, and take full ownership of your performance.
  • You can develop knowledge and understanding of UK legislation and re
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