Senior Financial Crime Investigator

Confirmed live in the last 24 hours

Monzo

Compensation

$60,000 - $64,000/year

Remote (US)

Remote

Posted February 10, 2026

Job Description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

FinCrime Customer Operations Specialist

Remote US (Pacific Standard Time preferred) $60,000 - $64,000 + Equity | Benefits

At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life.

We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence.

Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up

But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives.

If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together.

About Us

Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024.

We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone.

The Role

We are looking for a passionate Financial Crime & Fraud Investigator to help support and protect our customers and company from FinCrime risks, to join our financial crime operations team. This is someone who has already been tackling problems in this space, is looking to continue to grow their career in the financial crime industry, who loves solving problems and keeping up-to-date with the latest fraud trends, and is eager to help Monzo make money work for everyone.

In the FinCrime &

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