Operations Manager, Expansion | EMEA

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Operations Manager will play a key role in driving the successful delivery of expansion projects across Deel. This individual will assist in managing timelines, resources, and communication to ensure expansion projects are completed on time and within scope. Working closely with cross-functional teams, the Operations Manager will help coordinate tasks, monitor progress, and support project owners in executing Deel’s strategic expansion initiatives.

Responsibilities

• Manage day-to-day operational workflows and identify areas for efficiency improvements.

• Support automation initiatives to reduce manual processes and improve accuracy and speed.

• Partner with cross-functional teams to streamline tools and processes for both internal teams and customers.

• Ensure adherence to operational controls, compliance requirements, and risk management practices.

• Contribute to fraud prevention and regulatory alignment efforts by maintaining strong operational standards.

• Monitor operational performance metrics and escalate risks or gaps to leadership.

• Drive customer-focused process improvements to enhance turnaround times, resolution quality, and escalation handling.

• Expand and improve self-service options to reduce dependency on manual support.

• Implement regular feedback loops to capture insights and inform continuous improvement.

• Coordinate operational readiness for new product or market launches, working closely with cross-functional stakeholders.

• Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption.

• Track and report operational outcomes, providing insights and recommendations to leadership.

• Execute operational projects and strategic initiatives in collaboration with senior leaders.

Qualifications

Skills & Tags

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