Sr Account Manager Top Accounts - Ukraine (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

As a Senior Account Manager, you will manage Glovo’s partnerships with the city's leading restaurant brands. You will be responsible for maintaining these high-level relationships and implementing strategies to grow their total revenue.

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promotions, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
• Achieve your Quarterly Targets (Growth, Revenue, Ops, Commercial).
• Ensure that Glovo has the best content by signing preferred partnerships with partners.
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of the partners by making sure we always deliver the best service to our customers.
• Teach the partner how to use the manager portal to become self-sufficient, so that partner can: change and edit the menu, activate promotions and check their information with Glovo.

WHAT YOU WILL BRING TO THE RIDE

• At least 1 year of experience in high-performance account management in a B2C or B2B business.