Data Analyst - Croatia (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Join us and play a pivotal role in shaping Glovo's operations team in Croatia! We’re on the hunt for a dynamic Analyst who thrives at the intersection of creativity and data-driven precision, turning ambitious ideas into reality. In this role, you’ll be the go-to expert for delivering actionable insights, analyzing data across 20+ cities. Your work will empower the team with the strategic intelligence needed to make high-impact operational decisions.

THE JOURNEY

• Provide analytical support to the team throughout deeper understanding of Glovo's operations model
• Perform analysis to come up with insights to help improve Courier KPIs
• Understand and fix data reliability issues
• Act as the main data POC for the department supporting with data, reporting and adopting a data driven approach
• Help to find insights through data analysis during the couriers first deliveries in order to maximize retention
• Own dashboards and build new tools to improve the visibility of metrics in the department
• Develop analytical frameworks and models for the area and be able to instruct and communicate for all the department
• Understand and deep-dive into the data to understand the reasons and the levers we can act upon to improve KPIs (and be accountable for them)
• Evaluate strategic opportunities, performing a broad range of quantitative analyses and A/B tests
• Understand local and regional needs, and put yourself in the skin of the courier

WHAT YOU WILL BRING TO THE RIDE

• Academic background in Engineering, Mathematics Computer Science, Finance & Economics or any related technological domain.
  
• Passionate about analytics: you enjoy deep diving into problems to find the root cause.
• Problem-solving skills: no problem is too small or too big.
• Strong hands-on skills in SQL and Excel (Python is a big plus!).
• Knowledge of visualization tools like Tableau, Looker, Data Studio & Qlikview.
• Exceptional verbal and written communication skills in English and the local language. 
• Proactive, organized, and obsessed with details. 

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves: