About Ramp

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.

Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About the Role

Ramp is seeking an experienced and operationally excellent AML Operations Manager to join our Compliance team. In this highly impactful role, you will lead and uplevel the day-to-day execution of our financial crime controls across Transaction Monitoring, AML Investigations, Sanctions and PEP Screening, Enhanced Due Diligence (EDD), Partner Reporting, and KYC/B escalations.

You will oversee a team of AML operators and investigators, ensuring operational rigor, timely alert processing, high-quality investigations, and alignment with regulatory and partner expectations. You will own operational strategy, documentation, quality assurance, staffing models, service level performance, and escalation pathways. You will also partner closely with cross-functional teams, including Compliance Strategy, Legal, Risk, Engineering and Fraud to improve workflows, enhance tooling, drive automation, and reduce operational friction. Given Ramp’s investment in automation and intelligent tooling, this role requires strong AI fluency—comfort working with AI-assisted workflows, the ability to evaluate model outputs, and an aptitude for identifying opportunities to reduce manual work while maintaining high-quality risk decisions.

This role blends operational leadership with hands-on subject matter expertise. You will develop and maintain playbooks, quality frameworks, and KPIs; generate insights to inform rule tuning and risk strategy; and support audits, partner exams, and regulatory engagements. This is an ideal opportunity for a highly analytical, detail-oriented AML professional who thrives in fast-paced environments, cares deeply about operational excellence, and enjoys scaling systems and teams.

What You’ll Do

• Lead and develop a high-performing team of AML operators and investigators responsible for transaction monitoring alerts, case investigations, sanctions/PEP escalations, EDD reviews, partner reporting, and KYC/B escalations.

• Oversee day-to-day operational execution, ensuring timely alert processing, high-quality decisions, complete documentation, and adherence to SLAs and regulatory expectations.

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