Senior Engineering Manager

Confirmed live in the last 24 hours

Ro

New York, NY

On-site

Posted July 16, 2025

Job Description

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

The Role:

As a Senior Engineering Manager at Ro, you’ll be responsible for the core platforms and operational systems that power how care is delivered at scale for our patients. You will lead a team building and evolving backend services and internal tools that enable efficient, reliable, and high-quality patient care. You and your team will thoughtfully and ambitiously increase automation across care operations, leveraging AI-driven capabilities to reduce manual effort and improve care delivery for thousands of providers and operators — enabling millions of patient interactions.

You will be directly accountable for a critical business function that sits at the intersection of healthcare delivery, product innovation, and engineering excellence. You’ll collaborate closely with engineering, product, design, data, clinical, and care operations leaders to support and evolve complex workflows such as task routing, appointment scheduling, provider access, billing, and prior authorizations — increasingly leveraging intelligent automation and decisioning to reduce manual effort, improve accuracy, and scale care delivery. Additionally, you will be accountable for continuing to strengthen our engineering practice, partnering with other engineering leaders to uplevel service quality, reliability, and architectural maturity.

If you’re looking to lead and grow a strong engineering team while owning technically complex systems with real-world impact — building robust software in a highly regulated, mission-critical environment and helping shape an AI-forward platform for scalable care delivery — then we’d love to hear from you.

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