Account Manager Regions - Barcelona (Spain) (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

 

YOUR MISSION

We’re looking for a doer, relationship-builder, and growth-driver to join our Regions team. As an Account Manager, you’ll be the go-to person for our top-tier restaurant partners, making sure they thrive and win with us.

Also, responsibility and ownership of several cities in your Area, define and pursue long-term strategy for the cities in terms of Growth, Promotions, Advertising and Operations. 

Establish and maintain a very close relationship with Top Partners in the city, guide them through the growth journey, be informed, get involved and make things happen with a doer attitude!

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
• Improve Glovo’s revenue through commission renegotiation and selling assets. 
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

 

WHAT YOU WILL BRING TO THE RIDE

• At least 1 year of experience in high-performance and fast-paced environments (startup, investment banking, top consulting firms or top tech companies).
• Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus.
• Computer literate; good knowledge of Google Docs and MS Office and Excel.
• Native Spanish, Catalan and English skills. 
• Strong Commercial skills and customer obsession: you're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.
• Good communication and interpersonal skills
• Project management: You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking.
• A data-driven mentality, taking decisions based on data and using good business judgment when necessary.

 

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicitie