Global Leave of Absence Administrator | 12 month contract | Remote

Confirmed live in the last 24 hours

Grafana Labs

Compensation

$36/hr

United States (Remote)

Remote

Posted January 27, 2026

Job Description

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

The Global Leave of Absence Administrator is responsible for coordinating the end-to-end administration of all global leave requests. This role ensures accurate communication, timely processing, and strict adherence to internal policies and all applicable state, federal, and international regulations. The absence administrator provides a high-touch, employee-centric experience while partnering closely with cross-functional teams to maintain compliance and support complex and sensitive cases.

What You'll Be Doing:

Employee Support

Serve as a primary point of contact for employee leave inquiries, promptly responding to emails, Slack messages, and internal tickets.
Provide clear and empathetic guidance to employees and managers on leave eligibility, timelines, required documentation, and next steps.
Support employees throughout their leave experience, including claim submissions, return-to-work coordination, and basic questions related to pay and time off.

Leave Processing & Administration

Assist with the end-to-end administration of leave requests, ensuring timely processing and accurate application of internal policies and statutory requirements.
Coordinate leave details across applicable plan types and ensure appropriate leave tracking and documentation.
Maintain accurate and timely leave records in Workday HRIS to support reporting, audits, and payroll processing.
Partner with payroll to review leaves of absence and projected payroll results.

Compliance & Collaboration

Follow established leave policies and compliance guidelines, escalating complex or sensitive cases
Collaborate with People Business Partners, Legal, Payroll, and other internal teams to support consistent leave administration.
Contribute to maintaining internal resources such as knowledge articles, templates, and process documentation.

Vendor & Process Support

Support day-to-day coordination with external leave vendors, including monitoring case status and resolving basic discrepancies.

Assist with process improvements, system updates, and documentation efforts as directed.

Benefits Administration

Support Benefits team with administrative functions and processing

What Makes You a Great Fit:

Must be located in either Central or Eastern time zone in the US
3+ years of experience administering end-to-end employee leave programs
Strong organizational skills with exceptional attention to detail; ability to manage multiple priorities and consistently follow through
Demonstrated commitment to the proper handlin

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