Business Analyst intern - MFC HQ Ops (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

Our strong culture and non-vanilla personality.

A Talent House.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts…

YOUR MISSION

You will join the Global Operations team responsible to ensure QCommerce MFCs (micro fulfillment centers) operate with the global standards and best practices world wide. You will see MFCs growing from scratch to achieve operational excellence.

THE JOURNEY

• Develop end to end analysis to identify opportunities to increase MFC productivity for inbound and outbound operations.
• Work on different improvement initiatives to enhance operational excellence.
• Be part of the definition and process implementation of strategic projects and Product deployments.
• Monitor and coordinate improvement plans and projects to ensure that the results are of the highest standards.
• Collaborate in the definition and management of benchmarking metrics for MFC operations.

WHAT YOU WILL BRING TO THE RIDE

• Bachelor in Engineering, Maths or any technological domain
• Ability to work at least 40h per week 8h/day during at least 6 months
• A data-driven mentality: taking decisions based on data and using good business judgment when necessary.
• Problem-solving skills: no problem is too small or too big
• You're highly agile and thrive in ambiguous environments.
• You’re an owner, you have a natural bias for action, are always pushing for things to happen, and are objective and deadline-oriented.
• You’ve great communication skills, and ability to engage internal and external stakeholders. Fluency in English is a must.
• An empathetic, inclusive and curious attitude.
• Nice to have: SQL and Python basic knowledge

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• Monthly Glovo credits to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• ️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. T