About the role
Overview
We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our Williamsburg store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.
What you’ll do
Ensure an exceptional customer experience is delivered 100% of the time
Act as a Brooklinen brand ambassador, always putting the customer first
Engage with loyal customers IRL and form new customer relationships
Educate customers on our product assortment, brand history, and value proposition
Work in the back of house to receive and organize inventory
Assist with the visual merchandising of the store and product
Support the planning and execution of in-store special events
We’re Looking For
- 0-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role and will be looking to the application screening questions as well as resumes to make our decisions!
- The ability to communicate clearly, confidently, and enthusiastically
- Strong judgment and a service- and solution-oriented approach
- The ability to work a flexible schedule, including evenings, holidays, and weekend shifts
- Someone who is passionate, inclusive, and positive
- The ability to stand for long periods of time, physically move products, and lift up to 20 pounds
Compensation
At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data, taking into account our company size, stage, industry, and location. The compensation for this role is between $19.25 - $20.25/hour.
In addition, you will have the opportunity to participate in a Quarterly Bonus Program with a target % based on your role.
Benefits & Perks
- 401(k) with a 4% company match
- 40% employee discount plus Friends and Family discount
- Quarterly product allowance
- Commuter benefits
- Brooklinen welcome product bundle after 30 days of employment
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
Our Interview Process
- Initial Interview:
- Assistant Store Manager
- Final Round:
- Store Manager
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.
#LI-Hybrid #LI-MK
Aplyr's read
Brooklinen revolutionizes home essentials with luxury bedding at accessible prices, attracting talent keen on quality and customer satisfaction in e-commerce.
What's promising
- •Brooklinen offers competitive pricing for luxury-quality home goods, appealing to budget-conscious consumers.
- •The company has a strong focus on customer satisfaction, evident in its direct-to-consumer model.
- •Brooklinen's rapid growth provides numerous opportunities for career advancement in e-commerce.
What to watch
- •The direct-to-consumer model faces intense competition from other online bedding brands.
- •Limited public information about Brooklinen's long-term financial health and sustainability.
- •Potential for market saturation in the home goods sector could limit growth.
Why Brooklinen
- •Brooklinen's commitment to eliminating luxury markups differentiates it in the home goods market.
- •The company emphasizes a blend of quality and affordability, rare in luxury bedding.
- •Brooklinen's agile approach to product development allows for quick adaptation to consumer trends.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Brooklinen
Brooklinen is a direct-to-consumer home essentials brand that specializes in high-quality bedding and linens at accessible prices. Founded with the goal of providing luxury products without the luxury markup, Brooklinen has made a significant impact on the home goods market by prioritizing quality and customer satisfaction.
